Join the Global Leader in Conveyor Solutions!
Are you ready to pioneer groundbreaking solutions and unlock new frontiers in industry? Look no further than AmbaFlex, the world-leading provider of spiral conveyor solutions, where we're not just breaking new ground; we're ensuring that everything flows seamlessly. AmbaFlex is seeking an experienced Project Manager who can provide project support and by applying life cycle services, we secure future business and build a durable relationship on an End-User level to prepare them for the next sales interaction and keep our installed base in good condition, so that customers prefer our technology above others. We are AmbaFlex: Powering Flow
Who Are We?
At AmbaFlex, we're not just a company; we're market leader, shaping the future of industry. With our solutions powering the production lines of global titans in food & beverage and e-commerce including Mondelez, Heineken, Coca Cola, Unilever, Nestlé but also at Logistical centers of Amazon, Zalando and Kaufland. We've earned our stripes as innovators and leaders. Our commitment to perfect flow extends beyond our products; it's ingrained in our culture and approach to every challenge we face.
Join the Team as Project Manager APAC!
The Project Manager is responsible for communication and coordination of assigned projects from customer order through customer sign-off. The Project Manager is the primary AmbaFlex contact both internally and externally. The Project Manager tracks active projects, supports others as needed, owns the coordination of customer revisions and is responsible to see that as sold commission services for their projects are executed. The Project Manager maintains a high quality of proactive communication, professionalism and performance while using tools, skills and knowledge to deliver high customer satisfaction.
What You'll Do:
- Manage and support high volume, non-standard and other spiral projects from high probability quotes, order placement and through final commissioning sign-off
- Be the primary contact for communication and coordination between Integrators, End Users and AmbaFlex for assigned projects and especially during project change
- Accountable for Integrator relationships during project production and commissioning
- Proactively monitor and communicate the status of assigned projects
- Coordinate and manage order revisions
- Lead discussions and work to solve problems across internal and external customers that lead to effective and equitable solutions
- Professional, timely, positive and efficient execution of external and internal customer communication and coordination
- Communicate and coordinate priorities and other updates with Sales, Engineering, Production, Shipping, Customer Service and other AmbaFlex regions
- Accountable for ensuring Commissioning Services are scheduled and completed
- Obtain additional Integrator and End User data as required to facilitate internal cross-referencing and After-Market Service
- Review quotes and advise Sales on high volume and non-standard, high probability pipeline opportunities
- Proactive communication of issues, concerns, risks and customer feedback to appropriate internal channels and contribute to product and process improvements
- Timely and professionally written reports and assignments as necessary
- High focus on customer satisfaction, listening, safety and quality
- Positive influencer of AmbaFlex’s brand, products, services and team
- Advise customers on benefits of services, service contracts and products AmbaFlex can provide
- Proactively work to optimize Project Management and Customer Service processes to increase customer satisfaction and internal efficiencies
- Periodic travel, meetings and work outside of typical office hours
- Grow into providing Project Management for more complex and high coordination opportunities
- Grow into providing Project Management for spiral end of life refresh or replace opportunities
What we offer:
- International environment with an informal and friendly working atmosphere
- A strong, professional and growing organisation
- A highly varied job with potential and immediate prospects of success
- Excellent benefit packages including bonus package
- Entrepreneurial business approach, work with autonomy
Who Should Apply?
We’re looking for a pro-active communicator and problem solver in a fast-paced environment and enjoys delivering exceptional customer experiences.
- Bachelor's degree in mechanical engineering. Project management or equivalent,
- Minimum 5 years of experience in related experience in European or US company
- Effective communicator across business levels and cultures
- Professional cultural awareness and experience working in Asian / Pacific region
- Sel-motivated, highly organized, detailed and stress resistant
- Self-starter, reliable and consistent in executing activities
- Strong drive to achieve results
- Willingness to learn and teach others
- Professional - team player - social – positive - inclusive
- Needs to have experience with business-to-business relationships
- Fluently in English.
Join Us Today!
Don't miss your chance to be part of a global leader driving innovation and shaping the future of industry. Apply now and embark on a journey of discovery with AmbaFlex.
