This role will work directly with World Wide FBA Sellers, understand their supply chain, and aim to reduce end to end supply chain costs. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. You will develop and report on business metrics that enable your program goals, work cross functionally with product, finance, engineering, and analytics stakeholders, and develop automation mechanisms to drive scalability.
Key job responsibilities
• Collaborate with FBA Sellers directly and understand their pain points and their supply chain
• Help resolve seller pain points through product solutions and make strategic recommendations to reduce end to end supply chain costs for sellers
• Be the voice of the seller to drive strategic product vision and roadmap to improve seller experience and satisfaction with the FBA program
• Drive alignment with senior leaders and key cross-functional partners
• Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals
• Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives
• Partner closely with other program/product managers, Seller facing teams, operations associates and tech leads to deliver on your roadmap
Basic Qualifications
8+ years of program or project management experience
2+ years of supply chain experience
2+ years of working with external suppliers experience
2+ years of working cross functionally with tech and non-tech teams experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Excellent written and verbal communication skills in both Chinese and English
Preferred Qualifications
2+ years of leading large complex programs experienceMaster's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.