For those with an interest in Amazon's Private Brands business, this role provides an exciting opportunity to dive deep into data and identify global quality improvement opportunities. Your role will involve optimizing our global supplier quality management program and building manufacturing excellence, as well as designing and implementing scalable Quality Assurance solutions in collaboration with Product Development, Sourcing and Tech teams. You will have the opportunity to learn and apply AI solutions to monitor, evaluate and improve supplier quality performance to ensure the highest quality products for our customers. You thrive in a highly collaborative, analytical, creative, and fast-paced environment. You have a strong inclination to get things done and deliver scalable results at speed. You also communicate concisely and effectively with multiple stakeholders (including business team and tech team) to drive meaningful quality improvements.
Key job responsibilities
• Ensure products continuously comply with Amazon's quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Drive manufacturing excellence through data-driven approaches to identify quality trends, predict potential issues, and implement preventive measures across supplier networks
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfaction; utilize AI-powered analytics to provide data-driven recommendations for improvement
• Design and operate scalable quality management programs, develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements effectively to non-technical stakeholders through data visualization and analytical insights
Basic Qualifications
• Bachelor’s degree required with a scientific or engineering focus
• 4+ years of working experience in quality management, manufacturing, or related fields in consumer products or fashion industry
• Knowledge of quality management systems and standards (e.g. ISO 9001), with demonstrated understanding of manufacturing operations across diverse industries
• Fluent in Chinese and English; excellent written and verbal communication skills
• Think creatively and possess strong analytical and problem-solving skills
• Able to travel (national and international) often
Preferred Qualifications
• Experience with process improvement methodologies (e.g., Lean Six Sigma) and data-driven problem solving• Basic proficiency or strong interest in analytical tools (SQL, Python, or AI tools) to drive business insights and operational efficiency
• Experience in communicating data-driven insights with cross-functional teams and leadership
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