Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE:
You will be an integral part of the MillerKnoll retail team in APMEA to grow the wholesale channel of Herman Miller in Greater China. The job location is based out of Shanghai and reports to the Director of Wholesale APMEA. The candidate is a highly collaborative, open-minded, and hands-on individual responsible for developing the wholesale retail business across the assigned region. By building strong relationships with partners in the region and partnering with both local and international retail teams, the candidate will strive to achieve the assigned quantitative and qualitative targets. His/her main job is to maximize the performance while ensuring the brand values and alignment among the partners in the region. The candidate is expected to act strategically for business sustainability, to ensure full compliance, and to develop a culture that aligns with MillerKnoll Values.
ESSENTIAL FUNCTIONS
Drive sales revenue, manage and grow the wholesale dealer network in the retail channel for the Herman Miller brand for Greater China. Develop and implement with wholesale dealers annual and seasonal business strategies and action plans in the areas of sales targets and performance, marketing activities, ideal product assortment, showroom displays, visual merchandising, A&D projects, stock planning and inventory control, while ensuring the brand guidelines. Monitor and track monthly orders and shipments, P&L, the number of POS, profitability at sell-in and sell out across wholesale dealer sales channels to keep in line with agreed sales strategies, forecasts, and targets. Build and nurture strong relationships with wholesale dealers and regional trade network and provide excellent account management and customer service on day-to-day co-ordination and retail operational support. Deliver constant brand presentations and product training to maximize dealer performance and ensure consistent brand awareness alignment across the market. Collaborate with dealers strategic online and offline marketing initiatives and events that enhance brand visibility and exposure, to cultivate end-customer loyalty and drive sales growth. Review and analyze market and industry trends, and scalability to help determine long term wholesale and retail business needs, and potential business development opportunities in each region. Monitor receivables and payments for healthy and sustainable business growth. Collaborate with work team leader and cross-functional teams on a regular basis to align and coordinate on retail strategy, action plan executions and overall direction of company goals.
MINIMUM REQUIREMENTS:
5-7 years’ experience in sales, marketing, brand management or account management Fluency in Mandarin and English a must A passion for the furniture and design industry Knowledge of the premium luxury retail markets and eCommerce platform businesses Self-starter with a business development mindset and entrepreneurship spirit Based in Shanghai, highly mobile and able to undertake frequent travel Sensitive cultural awareness, strong interpersonal and communication skills Analytical, organized, can navigate challenges effectively and manage complex situations Familiarity with local furniture and material compliance needs a plus Understanding of the importance of Corporate Values and their implementation Creativity and innovation – can think out of box and be a difference maker!
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at .
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