Technical Service Representative

• CORE RESPONSIBILITY

核心职责

• Job Task：工作任务：
  Provide technical support and service on the applications of SW's products for customer.

  为客户提供关于宣伟油漆的施工和应用的技术支持和服务。

• Job Task：工作任务：

  Provide technical explanations for product, application, inspection, coating knowledge and problem for customer.

  为客户提供关于产品、施工、检查、涂料知识和问题的技术解答。

• Job Task：工作任务：

  Complete and submit technical service reports timely based on daily activities.

  基于日常活动及时的完成并提交技术服务相关报告。

• Job Task：工作任务：

Assist sales team to carry out necessary mock-ups, application guidance and compliant handling on site.
协助销售团队在现场进行必要的样板制作、施工指导和投诉处理。

• Job Task：工作任务：
  Follow SW’s policies and the arrangements of superiors, perform high professionalism in the technical services, and protect SW’s interests.

  遵守宣伟各项政策和服从上级主管的各项安排，在服务中体现很高的专业性并保护宣伟利益。

  
  

• CORE RESPONSIBILITY

核心职责

• Job Task：工作任务：

  Behave honestly and consistently, keep promises made to others, especially to the customers.

  表现诚实，行为一致，信守对他人作出的承诺。

• Job Task：工作任务：

  Maintain constant communication and information exchange with customer and develop positive relationship with customer.

  保持与客户持续的沟通和互通，并发展积极的客户关系。

• ETC, ETC.其他职责等

Collect various information from the market, participate in the cross-departmental collaboration with various functional departments, actively cooperate with the line supervisor and the company's project management teams.Have an ability to perform his own safety management.
努力收集各种市场信息，参与各职能部门跨部门协作，积极配合直线主管和公司各管理层面的项目管理团队。能自行进行良好的安全管理。

• EDUCATION BACKGROUND REQUIREMENTS:
  • Required/必需的：

教育背景要求：

• With a Bachelor degree or above in education background. 本科或以上教育背景。
  • Preferred/优先考虑的：
• NACE CIP II certified NACE 二级检查员认证

• KNOWLEDGE & EXPERIENCE:
  • Required/必需的：

知识和经验：

• More than 5 years of field working experience in the coating industry. 涂料行业五年以上现场工作经验。
• Grasp the comprehensive use of international standards, strong word processing capabilities. Assist the superiors to prepare the application procedures. 掌握国际标准的综合运用，较强的文字处理能力，协助上级编写项目的施工工艺。
  • Preferred/优先考虑的：
• Those with a good level of English are given priority.
  英文水平良好者，优先考虑。

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible