Quality Business Excellence Lead

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Principle Roles & Responsibilities / Accountabilities

Drive Business Excellence in Quality

• Co-operate with both Site and global OE team to define Quality roadmap and annual goals based on Strategy of company, and drive the goal achievement by systematically goal tracking and problem solving.

• Promote lean mindset in Quality, drive the continuous improvement by implementing some lean methods and tools, such as tier meetings, performance review boards design and maintain, Kaizen program design and execution, Quality Star program.

• Promote innovative work concepts and methods, and use digital and AI tools to improve work efficiency to promote operational excellence.

• Responsible for Project Management in Quality department：Make sure the new project manager get basic training plan about Project Management, oversight the project resource planning; Responsible for Quality project portfolio management activities tracing and routine summary report (e.g. data collection, process tracing, monthly status update, etc.); Drive and support each project for success by closely status monitoring and coordinating the trouble shooting when necessary.

Engagement and Culture

• Designing and leading initiatives that promote employee engagement, well-being, and satisfaction within the Quality function.

• Advocating for and implementing best practices in cultural transformation, including Inclusion & Belonging programs.

• Organizing team-building activities, learning sessions, and workshops that align with the Quality function's values and objectives.

Enhance learning and development in Quality

• Coordinate and track people capability build up according to the needs of business development.

• Coordinate internal and external training resources to support people learning and development.

• Organize and support the learnings of quality department, e.g. periodical knowledge sharing.

Responsible for communication of Quality department

• Coordinate with the site and global communication colleagues, responsible for the communication work of the Quality Department, including but not limited to organizing and writing Quality newsletters, Quality Corner maintain and continuous improvement，applying for global awards, and other related tasks.

Other activities assigned.

Qualification and Experience

Education/Qualifications

• University or above

• PMP certificate is preferred

Leadership Competencies

• Models Integrity

• Focus on value and customer

• Align for success

• Deliver results

• Learn for the future

Job Required Competencies

• 5 or more years’ work experience in the pharmaceutical or related industry

• At least 3 years’ Project Portfolio management experience

• Lean manufacturing knowledge and experience is preferred

• Quality related knowledge and experience is preferred

• Strong analytical and problem-solving abilities

• System Thinking and Influencing

• Excellent communication, interpersonal skills, and influence power

• Strong coordination ability to work effectively with diverse stakeholders with collaborative mindset

• Ability to manage multiple projects and multiple tasks

• Be able to prioritize tasks effectively

• Attention to detail and commitment to high standards of quality

• Good command of office tools: word, excel, ppt, AI tools etc.

• Language：Mandarin native and English fluent

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.