You will be part of our Contract Logistics team, adding your operational skills to the delivery of customer excellence.
You Role
Your primary objective will be to respond to customer + internal enquiries in a professional + timely manner.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
You Responsibilities
- To ensure that all enquiries are managed as well as identifying + resolving issues, complaints or other disputes to enhance our customer experience.
- To work closely with our internal teams + suppliers to develop relationships while resolving issues.
- To accurately receive customer orders + provide to distribution + warehouse teams for processing.
- To ensure all performance + reporting is provided accurately/timely to key stakeholders.
Your Skills and Experiences
- Your strong operational skills + knowledge of customer service, will be the key to your success.
- You have been selected for this role for your operational + customer service experience + because you are passionate about operational safety, ensuring all of your colleagues, customers, suppliers + community are kept safe.
Good Reasons to Join
We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!