Senior Staff Data Scientist
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Search and Discovery
The Search and team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!
Key Responsibilities
Own the Data Science function within a core pillar of Taiwan’s Search and Discovery org
Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance
Lead experiment ideation, design, measurement, and interpretation
Build datasets to increase the speed and accuracy with which the team analyzes data
Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized
Requirements
7+ years experience as a data scientist/analyst in customer-facing technology companies
3+ years of experience leading a data science/analytics team
Expertise in experimentation and statistics
Strong coding skills, including SQL and R/Python
Experience with massive datasets, with an understanding of how to optimize data extraction
Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
Understanding of ML concepts, and how different model configurations affect model outcomes
English fluency
Preferred Skills
Experience in e-commerce and/or search
Mandarin fluency
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team
