Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Suzhou
Reporting to the PM Head the Program Manager role involves…
What a typical day looks like:
- Organize, plan and direct program schedules and budgets.
- Responsible for tracking relevant metrics and drive action items based on results.
- Provide support, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction and have responsibility for accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- Responsible for customer satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be responsible for maintaining excellent customer relations with both new and existing customers.
- Support production sites for projects, costs and other customer related matters through leadership and expertise.
- Coordinates program activities with activities of government regulatory or other governmental agencies.
- Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce.
The experience we’re looking to add to our team:
- Bachelor with at least 5 years’ experience in project management in PCBA industry
- Both NPI and Mass Run experience are required
- Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills;
- Good in English (oral & written) & Computer operation;
- Good communication skill, open mind and team work spirit;
- Strong leadership & dynamic;
- Aggressive, Positive & Proactive attitude
What you’ll receive for the great work you provide:
- Social Insurance
- Life Insurance
- PTO
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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