Field Service Engineer

Job Overview:
We are seeking high-potential, bilingual engineering talent to join Mevion’s China Operations team. This role begins with structured training in the United States and transitions to supporting our cutting-edge proton therapy systems in China. Ideal candidates will be fluent in both English and Chinese, possess a strong STEM background, and be motivated to grow with a leading high-tech company in China’s healthcare sector. Candidates should also demonstrate strong hands-on capability, the ability to work well under pressure, and a willingness to actively learn complex systems and contribute to the healthcare sector. 

Key Responsibilities: 

• Install and test proton therapy systems at customer sites, including wiring, assembly, safety inspections, and initial equipment startup. 
• Conduct calibration and testing activities, including subsystem setup, system operation, and troubleshooting. 
• Assist in customer acceptance testing and ensure timely issue resolution. 
• Perform equipment upgrades, preventive maintenance, and service documentation in accordance with company standards. 
• Collaborate with global support teams and clinical site personnel to ensure system readiness and customer satisfaction. 
• Maintain detailed service and maintenance records.
• Provide technical feedback on system performance and improvements. 
• Participate in boot camps, team meetings, and cross-functional training sessions. 
• Support knowledge-sharing initiatives and help train future cohorts as needed. 
• Complete additional duties as assigned by management.

Qualifications:

• Bachelor's degree in physics, Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Intelligent Medical Instruments, or a related STEM field. 
• Bilingual proficiency in Mandarin Chinese and English is required. 
•  Candidates with a strong understanding of both U.S. and Chinese cultures are preferred. A background that includes education or experience in both regions is a plus. 
• Basic understanding of software/hardware and network control systems. Skilled in interpreting schematics and technical documentation. Hands-on Experience with technical work, such as in labs, research, and/or competitions.
• Strong sense of responsibility and execution. Excellent communication and collaboration abilities. Self-motivated and proactive.  Ability to work in fast-paced, high-stakes environments. 

Work Conditions:

• Willingness to travel domestically and internationally. 
• Open to rotating shifts and extended field assignments. 
• Capable of and comfortable with working in environments containing low levels of radiation. All applicable protective standards are provided and adhered to as required.
• Due to the work environment, persons with pacemakers are not eligible for this position

Development Path:

• Structured U.S. training program with hands-on system experience. 
• Technical certifications to qualify as a Field Service Engineer. 
• Long-term relocation to support China operations. 
• Opportunities for accelerated growth within Mevion’s global engineering team.

Job Types: Full-time, New-Grad, Permanent