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Customer Engagement Applications Engineer

KLA Corporation
澳門
全职
2天前

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

Group/Division

Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team.

The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations—at their source—rather than compensate for them at later stages of the manufacturing process.

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies.

As a member of the MACH team, you’ll be joining the most sophisticated and successful process-control company in the semiconductor industry-working across functions to solve the most complex technical problems in the digital age.

Responsibilities

Respond to routine customer requests.

  • Provide technical support and execute detailed tool installation/upgrade test plans.

  • Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.

  • Provide basic operational training to customers.

  • Execute project with supervision from manager or project lead.

  • Support preparation and demonstration of products to the customer base.

  • Upon reaching L2 product certification, assist training activities of new engineers.

  • Gather and feedback competitive information (when appropriate and feasible) to region RPM and/or TD.

  • Gather gap analysis and fab profile information to region RPM and/or TD.

  • Lead small projects.

  • Provide support during H2H, collaborations, beta projects, and gap analysis.

  • Contribute to SW development for engagement projects with division.

  • Execute detailed customer wafer characterization with minimal supervision.

  • Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.

  • Document technical solution and create best known methods (BKMs) on supported products.

  • Lead preparation and demonstration of products to the customer base.

  • Provide advanced operational training to customers.

Qualifications

  • MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.

  • Proficient in computer applications for data presentation and analysis.

  • Ability to effectively convey ideas through oral and written communications.

  • Proficient in the English language.

  • Ability to multitask in a constantly changing work environment.

  • Responsible working attitude and should be a team player.

  • Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of
circumstances) of customer processing knowledge.

  • Good working knowledge of various applications.

  • Ability to diagnose and resolve basic customer issues

  • Strong communication skills especially technical writing skills.

Preferred:

  • IC Fab process development experience is a plus.

  • Knowledge in defect detection, metrology, process control and yield management is a plus.

Job Title: Product Development Engineer, OMD

Work Location: Shanghai, China

Responsibilities

Responsible for providing high level applications support of overlay and litho critical dimension metrology systems.

Job responsibilities include:

Work closely with many organizations including engineering, sales and marketing within K-T and with customer engineers outside K-T.

Conduct new product introduction projects, e.g. product characterization, alpha testing, beta testing and pilot tool support in the ramp phase.

Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting;

Perform experiments to characterize tool/subcomponent performance and develop recipes to model complex optical applications;

Provide application support and training to customers. Applications engineer is also responsible for generating best known method (BKM) documents and other training materials and transferring product knowledge to K-T's worldwide Field Applications team.

In addition, applications engineer will manage in-house customer demonstrations and head-to-head (H2H) activities at customer facilities.


Worldwide travel (more than 50%) is required to support products.

Qualifications

Candidate must have MS, or PHD in Physics, or related engineering fields, such as optics, materials science, and microelectronics. Previous experience in IC processing/Semiconductor equipment is a plus. Good project management, leadership, and interpersonal communication skills needed. Candidate must be self-driven and independent working capable, meanwhile a strong team player.

Job Title: Software Development Engineer

Work Location: Shanghai, China


Duties:
1. Design, develop, operate, maintain, and document software and firmware components and computing systems software to be applied to engineering, scientific, and manufacturing requirements.
2. Apply and use the appropriate standards, processes, procedures, and tools throughout the software system development life cycle to support the generation of such engineering applications used for semiconductor equipment.

Required:
1. BS/MS in software Engineering.
2. Be familiar with equipment measurement and control s/w, having experience in Algorithm design and programming.
3. 1+ years software design experience, the ability to edit the software design document Proven records at least on 2 projects.
4. Expert on C++ language under Windows Platform, COM and STL.
5. Be familiar with S/W process. Experience on Hardware control is preferred.
6. Must be a quick learner; be able to work under high pressure.
7. Be a good team member, co- work with other members to deliver the project on schedule.
8. Good Verbal and Written English, this position will have to travel to U.S.A.

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

  • Provide basic and advanced operational training to customers
  • Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution
  • Execute project with supervision from manager or project lead.
  • Lead preparation and demonstration of products to the customer base
  • Provide support during H2H collaborations. beta projects. and gap analysis.
  • Contribute to wafer test plan development for engagement projects with division
  • Document technical solution and create best known methods (BKMs) on supported products

  • MS with 1-3 years’ experience or equivalent combination of education and experience 1n engineering applications
  • Proficient in computer applications for data presentation and analysis:
  • Ability to effectively convey ideas through oral and written communications;
  • Good Verbal and Written English
  • Ability to multitask in a constantly changing work environment:
  • Responsible working attitude and should be a team player;
  • Good working knowledge (implies understanding as well as the ability to apply theories and concepts in variant of circumstances) of customer processing knowledge;
  • Good working knowledge of various applications·
  • Ability to diagnose and resolve basic customer issues;
  • Strong communication and technical writing skills,
  • IC Fab process development experience is a plus
  • Knowledge in defect detection. metrology, process control and yield management are plus.
  • Upon reaching L2 product certification, assist training activities of new engineers

Minimum Qualifications

  • MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.

  • Proficient in computer applications for data presentation and analysis.

  • Ability to effectively convey ideas through oral and written communications.

  • Proficient in the English language.

  • Ability to multitask in a constantly changing work environment.

  • Responsible working attitude and should be a team player.

  • Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of
circumstances) of customer processing knowledge.

  • Good working knowledge of various applications.

  • Ability to diagnose and resolve basic customer issues

  • Strong communication skills especially technical writing skills.

Preferred:

  • IC Fab process development experience is a plus.

  • Knowledge in defect detection, metrology, process control and yield management is a plus.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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