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We are currently seeking an experienced professional to join our team in the role of Associate Director, Product Development.
Business: IWPB Technology
Principal responsibilities
Product Strategy
- Drive the execution of the Product Management strategy and Objectives and Key Results (OKRs) in line with HSBC's ambition
- Lead the development and enhancement of the iWPB Wallet Platform, ensuring alignment with business strategies and objectives.
- Customer Focus
- Drive a customer-centric approach to product management, ensuring that the bank's technology products meet the needs of its customers
Product Lifecycle Management
- Empower iWPB Wallet Platform Product teams with skills to manage the end to-end product lifecycle, including product ideation, delivery, and demise
- Upskill GBGF teams on product management practices through teaching/pilots/coaching/mentoring, providing direct support to meet tangible outcomes
Product Management Framework and Operating Model
- Provide thought leadership and build out the Product Management practice capabilities, framework, and operating model
- Design and test an effective operating model that aligns with iWPB Wallet Platform team’s strategic product-oriented objectives
- Implement iWPB Wallet Platform team product operating model so that the organization is structured to deliver end-to-end value for the customer
- Drive continuous improvement, identify opportunities for process improvement and efficiency gains, ensuring they are sustained over time
- Monitor the effectiveness of the operating model in line with internal and market trends and make necessary adjustments
- Possess strong analytical and problem-solving skills with the ability to interpret and leverage data to influence decision-making
Stakeholder Management
- Work alongside key stakeholders to embed new cultures and ways of working, both among the leadership and their teams
INTERNAL
- Collaborate with stakeholders to understand their needs and incorporate them into the product management framework
- 7+ years of experience in product management/ownership, operating model design, design thinking with a proven track record of successful product launches and growth
- Direct experience in delivering and launching digital products and solutions (B2C, B2B)
- Strong Business Analysis / Requirements skills
- Experience delivering at various stages of the project lifecycle, knowledge of Project Management, Business Analysis, and/or SDLC - ideally in an Agile / Scrum environment
- Excellent verbal and written communication and interpersonal skills, with the ability to positively influence and collaborate with stakeholders at all levels
- Coaching/training individuals and teams with varying levels of experience
- Strong analytical, problem-solving, and decision-making skills
- Aptitude to learn and quickly pick up new ideas
- Comfortable with experimentation, testing ideas and sharing learnings and insights
- Comfortable with ambiguity, shifting priorities, and being outside your comfort zone
- Able to challenge thinking and influence across the organization
- Strong team player with the ability to collaborate effectively with others
- Ability to work in a fast-paced, dynamic environment
- Detail-oriented with strong organizational skills
- Experience of winning hearts and minds and putting people at the heart of the transformation
- Proactive and willing to lead initiatives for improvement and to resolve issues
- Experience using a range of prioritization tools
- Use of workflow management tools – for example Jira or Rally – to help teams visualize their work
- Communication and content creations skills: this could include blogging, creating short videos, speaking to large audiences (often on Zoom), delivering classroom training, etc.
HSBCAL/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
***Issued By HSBC Software Development (GuangDong) Limited***
