At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
岗位：高级专员，渠道服务岗
主要职责：
1、为客户提供柜面接待、咨询等服务，新单、保全、理赔等复杂服务需求的线下指导；综合柜面的体检安排，客户投诉的接待、处理；
2、协助主管落实并完成团队各项追踪任务，及时进行数据整理、分析反馈，提出改进计划；
3、参与部门学习、承担部门培训、带教任务，销售人员培训方案的设计与执行，执行运营相关规则宣导、解释，对有需求销售人员的辅导工作；
4、根据主管的工作安排，完成项目性工作的推动与落实。
任职基本要求：
1、全日制大学本科及以上学历，保险、经济、管理、市场营销相关专业；
2、有3年及以上工作经验，有保险行业两核（核保/核赔）经验者优先；
3、具备良好的服务创新意识、具有较好亲和力、沟通协调能力、落实执行能力；4、工作严谨细致、认真负责，具有强烈的责任心和团队意识。
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.