The Technical Sales Specialist – China serves as a regional technical expert responsible for delivering application-specific support to customers and the sales team throughout mainland China. This includes assessing inspection needs, proposing tailored solutions, demonstrating technology capabilities, and managing both pre-sales and after-sales activities. The role requires a high degree of autonomy, a deep understanding of regional industry dynamics, and a hands-on approach to customer engagement. Fluency in Mandarin and English is essential. Expect frequent travel across China (approximately 50%).
Be a part of something bigger.
At Eddyfi Technologies, we’re proud to push the boundaries of innovation to support the industries the world depends on every day. From energy and transportation to infrastructure and beyond, our technologies help protect critical assets, safeguard the environment, and ultimately, save lives.
As a world-renowned company, we’re behind some of the most advanced systems in the world—delivering cutting-edge solutions through ET & UT, Remote Monitoring, Nuclear Steam Generators, Automated Vision Systems, and Robotics. And we’re just getting started.
If you’re passionate about technology and want your work to make a real impact, we’d love to hear from you.
Our values
- We are customer-centric
- We innovate with a purpose
- We are results-oriented
- We are team players
- Collaborating with experts dedicated to innovation and excellence in a dynamic environment.
- Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
- Joining a rapidly expanding company offering long-term development and success opportunities.
- Contributing to meaningful projects that create a lasting impact.
- Act as the technical liaison for the China sales team to support commercial efforts and help achieve annual sales targets.
- Conduct on-site and remote customer engagements, including technical demonstrations, product trials, and training sessions.
- Represent Eddyfi Technologies at regional tradeshows, seminars, and industry events.
- Deliver responsive and knowledgeable after-sales support for Chinese clients, including managing customer support cases and coordinating with global support teams when needed.
- Understand and present multiple Eddyfi Technologies solutions (e.g., NDT, robotics, advanced inspection systems) to provide holistic, solution-based offerings tailored to the China market.
- Provide structured technical feedback to product management and R&D teams to support continuous product improvement, grounded in real-world customer use cases.
- Collaborate with marketing to execute regional product strategies and increase visibility through local field activities.
- Support channel partners and distributors in China by providing technical enablement, training, and joint customer support.
- Maintain accurate and up-to-date records in the CRM system regarding sales opportunities, customer interactions, and support activities.
- Actively gather customer insights and market trends specific to China, and communicate them to internal stakeholders.
- Ensure compliance with Chinese regulations and standards related to product application, transport, and safety.
- 3+ years of successful experience in a technical sales or after-sales support role in a B2B/industrial setting (NDT, robotics, or inspection technologies highly preferred).
- Proven success working with industrial clients in China, including understanding of local business culture and decision-making processes.
- Familiarity with applications across key Chinese industries such as oil & gas, energy, transportation, aerospace, or manufacturing.
- Experience supporting high-tech equipment, including software and hardware integration in customer environments.
- Ability to manage complex territories and large accounts across multiple regions/provinces.
- Fluent in Mandarin Chinese and English (spoken and written); strong technical communication and presentation skills in both languages.
- Strong problem-solving skills and an engineering mindset to address a wide range of application challenges.
- Comfortable speaking with stakeholders across all levels—from technicians on the floor to executives in the boardroom.
- Capable of working independently while maintaining alignment with global teams.
- Skilled in CRM systems for territory management and reporting (e.g., Salesforce or equivalent).
- Strategic regional thinker, with a collaborative approach aligned with global objectives.
- Willingness to travel frequently across China, sometimes with short notice.
- Bachelor's degree in Engineering, Applied Science, or a related technical discipline.
- Additional training in NDT or inspection technologies is a strong asset.
- Other language skills are a plus, but not required.
At Eddyfi Technologies, diversity enriches our culture and drives innovation. We value an inclusive environment and welcome applications from all backgrounds. Joining Eddyfi Technologies means becoming part of a team that celebrates diversity and builds a better future.
All positions based in Quebec require proficiency in French, both written and spoken. Additionally, functional skills in English are required to meet the needs of our offices and clients internationally. For all our offices worldwide, certain positions may be subject to background checks, including credit, criminal, and employment history verification.
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