ABOUT THE ORGANIZATION
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter
Job Purpose
Supply Chain Specialist/ Customer Service role is a key function within the Sun Chemical China. The role is customer focused (both internal and external) and involves handling all aspects of customer administration and order handling including ensuring that customer orders are met within agreed customer service levels and at minimal cost.
Job Responsibilities
- Digital Inks & Process orders accurately and efficiently in SAP.
- Prepare the paperwork for the import and export custom clearance including custom inspection.
- Co-ordinate the supply of orders in liaison with customers, freight carriers, warehouse and Sun manufacturing locations, ensuring that customer orders are shipped and delivered in line with expectations.
- Deal with customers in a professional, helpful and efficient manner.
- Support Plant Production planning.
- Assist Supply Chain leader to manage the 3rd party supplier and Regulatory Affairs.
- Review and updated safety stock level for both finished goods and raw materials.
- Respond effectively to changing priorities.
Required Qualifications
- Excellent communication skills both written and verbal.
- Able to communicate both written and verbally in English.
- Able to plan and prioritize to meet deadlines.
- Good IT skills.
- Experience of ERP systems and chemical clearance.
- Flexible approach and ability to meet deadlines.
BENEFITS
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.
EQUAL EMPLOYMENT OPPORTUNITY
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.