SSC Upsell offering enablement Operation Specialist

Lenovo
顺德区, 广东省
3周前

General Information

Req #
WD00083219
Career area:
Supply Chain
Country/Region:
China
State:
Jiangsu
City:
苏州(Suzhou)
Date:
Monday, June 9, 2025
Working time:
Full-time
Additional Locations:
  • China - Jiangsu - 苏州(Suzhou)

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).


This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Responsibilities:

1.Responsible for the SSC business support new warranty offering enablement. Closely work with business teams to clarify the requirement from customers and project leader.

2.Organize cross SSC teams to design SSC support models, quotations, and clarify business processes and responsibilities, while supporting service supply chain metrics after project launch.

3. Lead the upsell offering system optimization and work out the business transition plan, support UAT of the business systems, especially for SR and WaaS business.

4. Summarize the business solution for each project, summarize the successful case and support the supply chain capability preparation for new customers.


Job Requirements:

  • 1+years of global supply chain experience;
  • Fluent in English(written, oral);
  • Familiar with SAP system;
  • Strong data processing and analysis capabilities, proficient in Excel and familiar with power BI tools is preferred;
  • Strong team assistance ability; Have good learning ability; Result-oriented; Clear logical thinking;
  • Ability to solve problems and coordinate with cross-functional teams.
Additional Locations:
  • China - Jiangsu - 苏州(Suzhou)
  • China
  • China - Jiangsu
  • China - Jiangsu - 苏州(Suzhou)
申请
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