About The Team

The Product Line Rail Drive Systems of ZF, is a global supplier of sophisticated drive solutions for all rail applications. Furthermore, we offer our customers an overhaul, a long-term guarantee to supply spare parts and technical support worldwide. We are looking for a new colleague, a Service Engineer in the railway sector, for our division in industrial technology at our location of Beijing. A seasoned Sales Leader leads the Team in the Railway Market.

What you could expect as a Service Engineer - Railway?

• On-site technical support for customers and ZF plants to analyze product failures
• Analyzing and contributing to resolve quality/service problems (related to the gearboxes) at the customer end and ZF
• Gearbox repair or modification at the customer end to solve quality issues
• Claims management (field failures) and analysis, together with ZF plant and ZF Service
• Providing training to the technical service staff of the customer and ZF
• Close cooperation with technical service teams in Friedrichshafen
• Customer relationship management with technical & service departments of local OEMs

Your Profile as a Service Engineer - Railway:

• Basic engineering know-how for railway gearbox applications and/or systems in general (e.g. bogy)
• Capability of gearbox assembly and repair, capable of failure analysis of defective gearboxes. Capability to create 8D reports and resolution of quality problems
• Has an analytical, structured, and organized working method. Has problem-solving and conflict management skills
• Good communication and presentation skills also towards customers. Intercultural competencies (Germany-China)
• Ability to work under little supervision (high independence). Reliability of task completion and follow-up of pending issues. High sense of responsibility and a compliant working approach. Ideal candidate must be self-motivated with a proven track record in service and product failure analysis activities. High customer orientation and flexibility. The candidate should feel comfortable in a dynamically changing environment with a rapidly expanding customer and product base. Global cooperation and teamwork are daily business. The candidate must be a fast learner and gain knowledge in multiple products
• Willingness for business travel

Why you should choose ZF in China?

• Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
• Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.
• Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.