Senior Merchant Risk Analyst, Onboarding

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary

We are seeking an experienced Onboarding Merchant Risk Analyst to join our Checkout Risk team. This role is responsible for conducting comprehensive risk assessments of prospective merchants during the onboarding process, ensuring proper due diligence, and making informed underwriting decisions to protect our organization from financial and reputational risks while supporting business growth objectives.

Location: Shanghai

On-site

Full-time

What you’ll do

Merchant Application Review & Underwriting

1. Review and analyze new merchant applications for completeness, accuracy, and risk factors
2. Conduct comprehensive risk assessments using internal scoring models and external data sources
3. Evaluate merchant business models, financial stability, and operational legitimacy
4. Make underwriting decisions within established authority limits and escalate complex cases appropriately
5. Document risk assessment rationale and maintain detailed case files for audit purposes
6. Evaluate and approve processing limit increases and account modifications
7. Recommend risk mitigation measures such as enhanced monitoring, transaction limits, or security requirements
8. Ensure merchant compliance with card scheme regulations (Visa, Mastercard, American Express, Discover)
9. Maintain current knowledge of regulatory changes and industry best practices

Due Diligence & Investigation

1. Verify merchant business legitimacy through website reviews, business registration checks, and third-party validations
2. Analyze financial statements, bank statements, and processing history from previous providers
3. Investigate merchant ownership structures and beneficial ownership requirements

Documentation & Communication

1. Prepare detailed underwriting memos and risk assessment reports
2. Communicate underwriting decisions and requirements to internal stakeholders.
3. Coordinate operations teams on complex merchant setups
4. Maintain accurate records in merchant onboarding systems and case management tools
5. Work closely with Sales, Customer Care and other internal teams.
6. Recommend changes to ensure accuracy and efficiency of Onboarding processes

Who you are

Education & Experience

1. Bachelor’s degree in finance, Business, Economics, Risk Management, or related field
2. Minimum 5 years of experience in merchant underwriting, credit analysis, or risk assessment
3. Experience in payment processing, merchant acquiring, or financial services industry
4. Knowledge of merchant onboarding processes and payment industry regulations

Technical Skills

1. Proficiency in underwriting systems and merchant onboarding platforms
2. Advanced Excel skills for financial analysis and risk modeling
3. Knowledge of financial statement analysis and credit assessment techniques

Core Competencies

1. Strong analytical and decision-making abilities
2. Excellent attention to detail and documentation skills
3. Ability to work independently and manage high-volume workloads
4. Excellent English – both verbal and written.
5. Excellent Mandarin and Cantonese – both verbal and written.
6. Understanding of various business models and industry risk factors
7. Knowledge of fraud typologies and risk indicators
8. Understanding of card scheme rules and regulations
9. Experience with specific merchant categories (e-commerce, retail, high-risk industries)
10. Experience with automated underwriting systems and risk scoring models

#Onsite

#LI-AL1

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.