Purpose of Position
- CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. We are expanding our team in order to deliver the best-in-market engagement and products for our growing community.
Job Description
Communication & Stakeholder Management
- Act as the primary liaison between internal teams and the Korean Marketplace - Kakao Gift account manager.
- Collaborate with our Korean design team to ensure all localized content and deliverables meet company standards and timelines.
- Manage logistics-related issues by coordinating directly with our production, fulfillment, and warehouse teams.
Strategy and Operational Management
- Prepare regular performance reviews (weekly and monthly), analyzing data from various dimensions, including product-level insights and competitor research
- Provide actionable insight and formulate strategic plans based on performance data to drive channel growth and improvement
- Handle marketplace order shipments and consistently maintain stock readiness.
- Manage and maintain product listings, ensuring quality control and accuracy across channels.
- Assist in the setup of promotions and pricing set up for product listings.
- Monitor all after-sales orders to ensure timely resolution.
- Support the preparation and launch of other new platforms.
Requirement
- Bachelor in e-commerce / operation / business or related disciplines
- Business-level proficiency in written and spoken Korean is a must. Exposure to Korean marketing practices is a plus.
- At least 3 years of experience in e-commerce, marketplace operations, or marketing.
- Proficiency in analyzing metrics and translating insights into actionable strategies.
- Strong attention to detail with an eager-to-learn attitude. Excellent reporting and communication skills.
- Excellent command of written Korean, English and Chinese.
- Candidates with more experience can be considered for a senior title.