Data Collections Development APAC comprises several teams who are responsible for the development of real-time systems that collect data from stock exchanges Asia and Pacific; this data is critical to hundreds of thousands of customers around the globe. The group delivers over 1500 requests bundled into 500+ software releases each year to support the constant changes demanded by both customers and exchanges alike.
The Principal Technical Business Analyst Position entails leading multiple projects & resources with shifting priorities in a real-time environment. Principal Technical Business Analysts are both the market data/logic experts for assigned feeds and a backup for the team manager who assists with overall squad management. They gather and document business and technical data-related requirements for internally developed data processing software applications. They are also responsible for testing the data/market logic accuracy of those software applications and supporting them through the release cycle into production environment. The Principal Technical Business Analyst would also assist with tracking progress of other projects within the team, providing guidance to team members, and likely take on additional non-project responsibilities.
Responsibilities
- Work Oversight: Monitoring exchange notifications and enhancement requests. Escalating & Articulating all changes requiring action and initiating plans of action. Potentially serving as a backup for multiple venues – ensuring notifications aren’t missed & impacts are assessed in a timely manner.
- Liaison: Liaising with Stock Exchanges, Project and Delivery Managers, Business Sponsors, Internal and External Clients, Software Developers, etc. to manage demand for new work. Establishing successful and results-oriented working relationships with a diverse set of personalities.
- Project Oversight: Attending and contributing in status meetings. Assist squad members with scope, requirements, and testing guidance/oversight. Attending meetings where not serving as project BA – just providing support/guidance. Assisting with squad management as needed to track progress and keep work progressing.
- Documentation: Documenting business and technical requirements for software developers, support staff, internal and external clients, etc. Documenting test cases and results. Documentation by a Principal BA should be the gold standard – can serve as an example to others.
- Service: Providing Production Support teams with troubleshooting/analysis of service disruptions. Takes ownership to ensure that issues are addressed/resolved even when the primary Business Analyst isn’t available.
- Participation: Contributing to cross-departmental meetings and cross-train with other team members. Work as a team to document, track, and produce reports for all projects pertinent to the group. General expectation for Principal BAs to take on some responsibility or effort outside of venue delivery projects.
- Transparency: Providing regular feedback regarding changes in scope, roadblocks, concerns, etc. that may impact clients & deliverables.
- Process Improvement: Producing and deploying new ideas on improving method-of-work within the Business Analyst space and beyond.
- Training: Assist with training/mentoring new staff.
- Agility: A level of BA expertise that allows for taking on virtually any project in any team/venue sector with little assistance or supervision.
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Continuous Improvement & Automation Support: Provide strategic and tactical feedback on process improvement and automation initiatives, ensuring alignment with business goals and operational feasibility.
- Actively support the piloting and deployment phases of new solutions, collaborating with cross-functional teams to ensure smooth transitions and minimal disruption.
- Establish clear ownership and accountability structures to ensure sustained adoption and maintenance of implemented processes.
Preferred Skills
- Exceptional requirements gathering and documentation ability
- High attention to detail concerning data, testing, and analysis
- Strong verbal and written communication skills, and decision-making abilities
- Computer and data input skills
- Knowledge of project management and systems analysis methodologies
- 5+ years Technical Business Analyst experience
- Management experience or interest in mentoring and development of talent
- Experience with process improvement (Lean, Six Sigma) and project management (Agile, Scrum).
- Strong collaboration, communication, and data analysis skills (Excel, Power BI, or similar).
Desired Skills
- Interest in worldwide financial markets.
- Ability to handle multiple projects with shifting priorities in a real-time environment.
- Must grasp concepts quickly. Proficiency and interest in technical concepts are essential.
- Self-motivated and the capability to work without supervision.
- A wide degree of creativity, latitude, and patience is expected.
- Knowledge of Finance industry.
- Experience with production systems.
- Experience in a high volume, real-time transaction-based environment.
- Experience in an agile work environment.
- Quick and effective risk-based decision-making
- Familiarity with automation tools and basic scripting.
- Knowledge of change management, user experience, and documentation best practices.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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