JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Support RAD on Account Management which including account performance, communication, BI/system and procurement, etc. in GRC, India and Indonesia market. Job descriptions including but not limited to

1.

Performance & Business Intelligence
Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.

Contribute to data management and interpretation of data for the account and shared services model.

Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model, the industry, and BI/data fields.

Devise and promote creative data visualization.

Active participant of monthly, quarterly, semi-annual and annual governance meetings

2.
Alignment to Firm and LS Platform and Shared Service Model Initiatives
Potential requirements include but are not limited to the following:
Support development of the shared service model within Life Sciences vertical.

Support enhancement of technology and tools for account and LS use.

Play appropriate role relative to information security compliance for all JLL technology, account, and platform implementations.

Support RED and drive/culture shift for JLL to become a data-driven organization

Act as Program Manager for technology, BI, Data, performance initiatives at account level.

3.
Leadership
Trusted advisor to the account for all performance, Business intelligence and governance processes.

Identify savings and improvement opportunities, or problems requiring innovative solutions.

Regular reporting and updates to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times.

Participation in a shared service ‘flow to work’ team which responds to emerging needs by allocating expert resources

Promote success powerfully, such that our team, vertical and clients recognize the value of your work.

4.
Key Performance Measures
Deep understanding of contract key performance indicator, service level agreements, reporting requirements and client expectations.

Complete & report on all performance related requirements, monthly performance results, quarterly KPI/SLA scorecards result, survey results, business metric results, etc.

Support of current account programs and innovating thinking to shift model in positive ways aligned to overall team, account and client goals

5. Communication
6. Procurement

§ Any and all other duties and tasks assigned.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.