Company Description
IKEA Supply China (ISCN) was established in accordance with the requirements of the global wholesale structure of IKEA. With IKEA Supply AG, located in Switzerland, as its parent company, IKEA Supply China consists of 6 regional wholesale trading companies including IKEA Supply China Co., Ltd., IKEA Food Supply China Co., Ltd., and IKEA Supply (Foshan) Co., Ltd. etc., responsible for different areas and categories. In the IKEA value chain, ISCN is in charge of IKEA wholesale business of the Asia-Pacific region. At present, there are around 140 co-workers within ISCN, located in cities including Shanghai, Tianjin, Shenzhen, Nantong, Foshan and Dongguan.
Job Description
purpose of function
The objectives of Customs Compliance and Operations are:
- To secure import and export processes anchored with excellence in operations and a culture of compliance that supports strategic goals within the global customs organization and aligned with IKEA vision, strategies and directives.
- To develop and secure strategic partnerships internally and externally that drive change, secure compliance and support operational excellence that support the business goals.
- To be the trusted resource within the assigned region making Customs and Trade compliance accessible to all internal and external stakeholders.
- Proactively share information with key stakeholders and provide reliable and timely responses that support the customs operations.
Compliance means to secure all declarations are accurate and complete and made in compliance with local requirements and regulations as well as with internal controls. It includes partnering with key stakeholders to secure all cross-border shipments can be imported or exported compliantly.
purpose of job
How the job contributes to the purpose of the function
As assigned by IKEA Supply AG (ISAG) or an ISAG Wholesale subsidiary facilitate the day-to-day activities necessary to secure all import and export documentation and certificates necessary for compliant, accurate, and complete declaration processes. Ensure the efficient and timely receipt, review, registration and record retention of all required import and export documents for all countries in assigned geographical area.
Job specific key tasks and responsibilities
- Secure efficient and timely handling of incoming documents and certificates required for import and export declaration processes. Covers all customs declaration systems used and manually processed countries.
- Secure customs relevant documents are available on time to secure timely release of imports and exports.
- Secure documents are properly and timely registered and filed/archived according to import and export requirements of countries assigned in the region and the company. This includes issuance, registration, and maintenance of certificates of origin, free trade agreement (FTA) documents, exporter certificates, licenses, attestations, and supporting documentation.
- Prepare declaration documentation package and validate data to be used in customs declaration per working instructions.
- Proactively identify missing documents and certificates prior to shipment arrival and declaration filing. Secure missing documents and certificates or proactively administer the claims process with suppliers when certificates cannot be obtained.
- Proactively investigate and analyse errors related to documentation and certificate handling and registration. Secure resolution where compliance or operational standards are not met.
- Archive and file documents in accordance with approved record retention protocols and procedures for countries assigned in the geographical area. As the preferred method of record keeping and archiving is electronic, scanning will be required.
- Contribute to constant awareness of the customs operational processes concerning documents and certificate requirements. Use awareness to make recommendations for process improvements to manager.
- Secure and maintain competence regarding documentation and certificate requirements as well as systems used within the Customs organization for customs and trade compliance for the countries assigned in the geographical area.
Qualifications
Competence is knowledge, motivation and capability to perform in all situations and activities the assignment requires
knowledge
- Ability to organize and manage daily assignments and tasks according to priority and deadlines.
- Understanding of working in a routine, process-oriented business structure and environment.
- Analytical knowledge to focus on details, develop root cause analysis and follow up on deviations by bringing recommendations and resolutions.
- Intermediate knowledge and skills in use of Microsoft Office products.
- Fluency in English (written and oral).
motivation
- Results Oriented
- Analytical and structured way of working. Strong attention to details.
- Eager to work in a global environment and to accept and take advantage of diversity
- Eager to drive change and find optimal solutions. Results oriented
- Eager to learn, keen on details, willingness to know “Why”
capabilities
job-specific capabilities
- Strong ability to create structure, plan and prioritize to deliver results with quality.
- Tactical and operational thinking
- Analytical skills
- Independent worker and team contributor
- Capability to read, follow and document manuals and working methods
- Ability to drive, implement and live-in change to move yourself, your assignment and the business forward.
- Strong verbal and written communication skills
leadership capabilities
Leadership is everyone’s responsibility at IKEA. Leadership behaviours differ depending on your position and your level of leadership – leading myself, leading others, leading leaders and leading matrix partners.
Develop the business and deliver results
Lead and develop people
Inspire and clarify
Create togetherness
Find better ways
Enable change
Additional Information
This job is located in Shanghai. We look forward to receiving your application online in English. For information about the recruitment process, please contact Recruiter Jason NI. Email address is jason.ni@inter.ikea.com.