The Product Line Renewables and Ocean Structures develops and maintains advanced engineering software including Sesam, Bladed, and Nauticus Machinery. Bladed is the industry-leading tool for wind turbine design and analysis, used globally for both onshore and offshore applications.
We are seeking a capable and motivated Bladed Support Engineer with strong turbine engineering knowledge to join our team. This role will focus on providing expert support to Bladed users, contributing to product development, and enhancing customer experience.
Key responsibilities:
- Deliver expert-level technical support to Bladed users worldwide, resolving complex engineering and software issues.
- Deliver Bladed training sessions (online or at customer site), to enable our customers to quickly adopt the cutting-edge functionality of current and soon to be released new product versions.
- Serve as Technical Account Manager for strategic customers: Build trusted relationships, ensure product adoption success, and identify expansion opportunities.
- Support pre-sales activities: providing a technical expertise point of contact across technical demos, scoping solutions, and collaboration with sales teams to win strategic contracts.
- Help create and maintain a leading online self-service experience for technical documentation, knowledge base articles, and training materials.
- You will have unparalleled access and insight into our customers, and will contribute to product strategy and development by translating user feedback, needs and problems into actionable insights for engineering teams.
- Participate in product R&D activities by building, testing and verifying models to showcase the product capabilities and real-world engineering analysis.
Receive a competitive compensation package.
- Get secure for the future with our pension scheme, profit share, health care benefits and wellness programs.
- Enjoy the flexibility to handle your work in a way that suits you and your lifestyle and achieve a good work/life balance.
- Great atmosphere of working together with professionals and some of the most engaged and knowledgeable people in the industry.
- Receive guidance from colleagues through coaching, mentoring and participating in international networks.
- Advance your professional skills and technical expertise, through individual competence development plans and tailored training.
- Develop your managerial skills, by going through our state-of-the-art leadership programs.
- Be part of a world growing and renowned organization with origins dating back to 1864.
- Flexible work arrangements for better work-life balance
- Generous Paid Leaves (Sick leaves policy/ Annual leaves policy)
- Medical benefits - Annual Health Check-up
- Pension and Insurance Policies – (Pension Insurance, Medical Insurance, Unemployment Insurance, Work related injury insurance, Supplementary Pension)
- Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
- Additional Benefits (Long Service Awards, Mobile Phone Reimbursement, Housing Fund, Lunch Policy)
- Profit Share/ Chinese New Year Bonus
*Benefits may vary based on position, tenure/contract/grade level*
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.Required:
- PhD or MSc in a relevant engineering or scientific discipline.
- 3+ years wind turbine aeroelastic simulation and engineering experience with technical experience in one or more aeroelastic simulation domains such as:
- Aerodynamics
- Structural Analysis
- Hydrodynamics
- Load Simulation
- Proven hands-on experience with Bladed (or equivalent tools: OpenFAST, HAWC2, etc).
- Fluency in English with exceptional communication skills (technical writing, presentations, client interaction).
- Collaborative mindset with ability to simplify complex concepts for diverse audiences.
Preferred:
- Some coding experience in Python, C++, FORTRAN beneficial.
- Experience using Bladed application programming interfaces (APIs) for:
- Load case automation and setup,
- Writing user-defined controller DLLs and/or external loads DLLs.
- Analysis of results.
- Knowledge of wind industry standards (IEC, DNV).
Who You Are:
- A problem-solver who thrives on untangling technical challenges.
- A proactive communicator who builds trust with users and teams.
- Curious and adaptable, with a passion for renewable energy technology.
- Committed to quality, safety, and sustainability.
- Eager to grow in a global team of industry-leading experts.
We provide engineering software tools and enterprise solutions for managing risk to improve safety and performance across industries, including the maritime, energy, and healthcare sectors. Research, development, implementations and partnerships with our customers have earned us the position as a trusted third-party vendor of software and services. We are accelerating the pace of transition toward the digitalization of systems and software-as-a-service (SaaS) solutions to give customers the efficiency and flexibility of the cloud, including the power and insights from advanced analytics.