Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in nine countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The RBS Amazon Global Store (AGS) in Beijing is an integral part of Amazon online product lifecycle and buying operations. AGS provides international products to customers shopping on their in-country Amazon site, offer a localized search and browse experience, use local payment methods, end-to-end delivery solutions, access to local customer service support. The main duties of AGS are to maximize the revenue potential of GS ASINs by fixing drop-off in cross-listing, buyability, discoverability, and conversion defects and improve customer experience by fixing detail page catalog defects. Key job responsibilities As an SME of RBS AGS, you will work as an expert to cooperate with people from various team of Amazon and drive implementation of programs, by which to enhance customers' experience and contribute to business profitability. You will have chance to forecast, plan, implement and control the progress of programs, and ensure successful delivery and achievement of goals. Key Performance Areas: - Project/program management, including plan, implementation and control - Be creative with new initiatives - Dive deep, find root causes and build solutions - Consider scalability in solution building - Stakeholder engagement
- Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
- Knowledge of visualization tools such as Tableau, Datazen, SSRS
- Experience back office operations, escalation management and troubleshooting environments
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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