Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
As the world emerges from a global pandemic, there has been a profound impact on what people expect from work. In our most recent Work Trend Index study, we found that 53% of employees are more likely to prioritize health and wellbeing over work than before the pandemic. The shift demands companies rethink their approach to the employee experience—things like culture, purpose, flexibility, and mental health—to thrive in this hybrid world of work.
The main goal of Microsoft Solution Engineer (SE) is to win the technical decision of customers to purchase and use our technology. The SE is expected to be able to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a SE, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.
roven track record of building deep technical relationships with senior executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build relationships across technical and business teams. Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills. Works cohesively with customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies. Experience in creating Proof of Concepts (PoCs), Minimum Viable Products (MVPs) for customers that lead to production deployments.
Responsibilities
- Own technical sales with customers’ technical decision makers (TDMs) leveraging processes and tools, demos, programs, offers, and drive proof of concepts (POCs) using consultative sales methodology and technical expertise across other Solution Engineers to influence the customer vision.
- Build trusted advisor relationship with customers’ technical decision makers (TDMs and TDM-1) and use proactive effort to find and understand customers’ pain points and work together with customers to co-develop secure & resilient solution architecture for production scale delivery including Unified Support and Cloud Accelerate Factory (formerly CMF) offer for every opportunity.
- Overcome competitors and technical objections and manage customer escalation with Global Black Belt and engineering team to share insights and best practices for product improvements.
- Critical to maintain and grow expertise in Cloud Migration (Win, SQL, Linux, PGSQL, App workloads, resiliency, security, compliance) and enterprise applications (SAP, Oracle).
- Important to maintain and grow expertise in VMware with Azure VMware Services (AVS).
- Keeping up to date with market trends and competitive insights; collaborate and share with the Infrastructure technical community.
Qualifications
Required Qualification:
- 5+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience
- OR equivalent experience
Preferred Qualifications:
- 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
- OR equivalent experience
- 4+ years experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
- Certification in relevant technologies or disciplines
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