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申请

Senior Client Services Specialist

UL Solutions
Shenzhen, 广东省
全职
2周前

1.    Organize and coordinate assign client account work in timely and profitable manner.
管理和协调分配客户的账户运作
2.    Follows up on inquiry calls; respond to specific client inquiries promptly and professionally.
跟进客戶测试项目咨询并及时、专业地回复客户的询问
3.    Work with Program management to bill clients in a timely, concise and profitable manner 
配合项目管理团队,以及时、简洁方式向客户提供咨询项目的测试费用
4.    Familiar with related testing standards, and suggested test items as per different types of samples. 
熟悉中国,欧盟,美国及其它国家相关测试标准,并根据不同类型的试样提出测试项目建议。
5.    Provide estimated quote as per sample/ photo and client’s requirement.
根据实际样品或是样品照片以及客户的要求提供估计报价。
6.    Maintain up to date knowledge of procedures client’s requirements, and technical subject matter and utilize that knowledge to provide superior service and mange program. 
实时关注客户要求的更新,了解技术的更新要求,并利用这些知识提供优质的服务和项目管理
7.    Accomplish the assignment given by manager or top management.
完成经理或高级管理层分配的任务

 

1. Bachelor’s degree or above.

    大学学士学位或以上

2. English with CET/4 in Fluent reading and speaking 

    精通英语,要求CET-4或以上
3. At least 6 years of experience of toys, textiles, electronic products, or handlines in third party with client service / engineer will be preferred.

    6年及以上第三方检测实验室工作经验,玩具,纺织品,电子电器,或杂货客服/工程师的工作经验者将优先考虑
4. Good computer skills, like MS office. 

    熟悉常规的办公室软件
5. Good teamwork, communication skills & strong sense of responsibility. 

 具有良好的团队合作精神,沟通能力,以及高度的责任心。

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

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