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We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Delivery Management.
Business: CIB - Other Tech
Principal responsibilities
- Effectively manage stakeholder expectation related to Agile Focused Functional & Business testing and build a strong relationship with Development, BA’s and core testing teams across different functions, including the programme team. Ensure all functions adhere to the Agile at Scale methodology.
- Provide clear communication on testing schedule, test dates, scope changes, Functional & Business testing status, etc. to the stakeholders.
- Drive both Functional & Business testing activity, plan for and ensure all pre-requisites are met prior to test (including Resourcing and Environments), support business users in Business testing (UAT) planning, uploading test cases in JIRA, covering all aspect of requirements.
- Management of Defect Triage and facilitation of quick resolution of defects.
- Collaborate with global component testing team/test managers in formulating test plans, test strategy, test approach, test data and test environments. Additionally, define an approach that caters for the different methodologies, tools and processes used by various teams involved in the E2E testing.
- Drive all Functional & Business testing calls and publish status reports.
- Coordinate and actively support the QA Test teams to enable the Programme to meet the Quality Gate Acceptance Criteria.
- Accountable for Test related Audit points at a programme level for both requirement definition as well as testing.
- This requirement gathering involves gaining a detailed understanding of the project, establishing a network of connections across the other projects and interdependent teams, as well as with key senior stakeholders.
- Proving written and verbal testing updates to senior management and stakeholders such as at BODCs.
- Conduct Retros of the End-to-End (E2E) Test Strategy to ensure continuous improvements, enabling earlier defect detection, streamlined testing timelines, and cost reductions.
- Experience gained working in a structured project environment in a Test Management equivalent role gained within an investment banking environment involving multiple projects within an overarching programme.
- Expertise in Testing Methodology and able to bring best practice recommendations for structure and tracking to the project team. This would include a thorough understanding of the SDLC and different project methodologies, such as Waterfall and Agile.
- Solid understanding of Defect Management and all key modules within the JIRA & Quality Center Testing toolset
- Excellent communication skills, both written and verbal with the ability to distil key facts from complex issues and present them appropriately to the audience, business or technical, junior or senior.
- Ability to work autonomously under pressure to tight deadlines, prioritising work in a multi-client environment where demand exceeds supply and resolving the conflicts that result.
- Highly disciplined approach to documentation standards, including version control management.
- Excellent Communication and interpersonal skills (written and verbal).
- Highly developed reasoning and analytical skills.
- Self-motivated, enthusiastic and proven fast learner.
- Process oriented and structured approach.
- Accountability – Takes ownership of tasks assigned to ultimate resolution.
- Structured worker able to efficiently manage multiple tasks.
- Cultivates a collaborative and cooperative attitude.
- Ability to challenge accepted wisdom to ensure focus is aimed at the most appropriate solution rather than accept those that have “always been that way”.
- Experience in working in teams across dispersed geographies.
- An appreciation and respect for local cultures, and ability to both influence and work effectively with them.
- Ability to work flexibly and take responsibility for all areas of work as required.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
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