‘Driving global cross functional initiatives to improve Dropship speed’
Speed is top of mind for both our customers and our suppliers and is an important driver of sales conversion. Wayfair’s Global Order to Ship team is responsible for improving customer experience by driving global, cross-functional initiatives to accelerate network performance across Castlegate and dropship fulfillment.
As a Senior Analyst you will work closely with multiple cross-functional stakeholders to identify & drive actual speed improvements with a particular focus on leading initiatives to improve supplier dropship speed performance through close collaboration with Category Management.
If you have a talent for quickly building trusting partnerships, identifying the challenges between suppliers and carriers, whilst acting as a conduit to remove the barriers - We can’t wait to get you started on our exciting journey.
Primary Responsibilities
- Manage speed projects to improve actual order-to-ship / order-to-delivery speed globally.
- Actively integrate data, leveraging analytics to scope and implement levers to drive speed & reliability globally, and create monitoring tools to track progress.
- Build and nurture close partnerships with our Category Management team to ensure successful implementation of driven initiatives.
- Collaborate with other global cross-functional partners to drive team goals including Operations, Services, GSCI & Transportation.
- Coordinate peak planning initiatives for high volume events.
- Monitor and troubleshoot key performance indicators of speed and take corrective actions.
- Offer SME Speed Support for Category Management via slack, Infohub or required training.
- Communicate performance trends and improvement opportunities to leadership.
Requirements
- Proven success operating within an analytical focused role providing agile business insights for impactful business decisions. Ideally, within an operational/ supply chain environment.
- Hold a Bachelor’s degree in an Analytical, Supply Chain, Economics or Engineering quantitative field; or be qualified by experience.
- Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI).
- Team-first attitude with enthusiasm for cross-functional collaboration.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
- Excellent communication skills (written, verbally & in person), someone who can translate complex data in a clear and concise manner to quickly build strong and trusting stakeholder partnerships.
- The aptitude to effectively navigate IT systems and multiple applications simultaneously.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
