Program manager

Roles and Responsibilities:

Take end to end accountbility in manage multi projects of one or more accounts, assure account success as well as driving a sustainable business, by ensure the successful completion of a customer project to deliver committed value and guarantee customer satisfaction, performance of the activities on Time, on Quality and on Budget.

• Customer satisfaction indexes
• Achievement of internal objectives (revenue, margin)
• Compliance with DS project execution policies (reporting, tools, methods….) in particular Value Engagement Framework
• Successful project execution on time, on budget, on quality, in the agreed scope
• Capitalized assets re-use, capitalized assets produced
• Incremental Service Revenues (Change Request)

Qualifications

• 10+ years of services & consulting experience in PLM
• Bachelor or Master degree in Engineering or Computer Science
• Understanding of mainstream PLM solutions & technologies | preferred if having good knowledge of 3DS products and technologies
• With a strong background or field experience in M&O related industries
• 5+ years’ experience in services project management activities
• Sales experience is a plus

Professional Skills:

• Quality standards
• Manage Budgets
• Perform risk analysis
• Perform resource planning
• Perform escalation procedure
• Ensure compliance with legal requirements
• Perform resource planning
• Create project specifications
• Manage profitability
• Project execution management
• Meet contract specifications
• Monitor contractor performance
• Customer relationship management

• Active collaboration
• Effective Communication
• Time Management
• Complext Information Processing
• Leadership
• Marking sense with purpose
• Organize & prioritize
• Problem solving
• Professional ethics
• Service/Customer focus
• Initiative Taking & Proactivity
• Self-effciency
• Resilience
• Strategic thinking
• Transdisciplinarity
• Negotiation

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.