Program Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Provides project consultation and leads a team responsible for resolving technology-related issues for both internal and external customers, while ensuring compliance with established standards and processes. Additionally, oversees CI IT team business unit demand management and forecasts budgets for IT-related initiatives.

Responsibilities 

• Guide the team in consulting on client requirements and proposing technology solutions and business cases; lead the evaluation, selection, and utilization of both new and existing tools and techniques.

• Serve as PMO for the China Digital Manufacturing Program, overseeing the umbrella project and ensuring alignment across sub-projects.

• Lead the team in designing, testing, and implementing technical projects in collaboration with IT staff.

• Ensure that all technology designs and implementations comply with established standards and processes.

• Manage IT demand and project activities, including tracking and reporting progress.

• Oversee IT-related demand budget planning and forecasting.

Skill Descriptors

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Expert:

• Creates leadership positions in identifying and implementing new tools and techniques.

• Shares expertise and his/her broad experience in using modeling tools for multiple requirements.

• Implements best practices for functional and information analysis and maintains the requirements definition.

• Provides insight into developing diverse and multiple requirements analyses.

• Monitors industry and vendor products in terms of improvements and enhancements.

• Establishes and communicates on advance technical standards for each stage of requirements analysis.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.

Level Extensive Experience:

• Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.

• Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain.

• Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.

• Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.

• Trains others in developing technology business, channel management and client coaching.

• Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.

Level Basic Understanding:

• Explains how the concept of a career path can be used to identify future desired roles.

• Identifies the key roles and responsibilities in the group and the career ladder for the function.

• Demonstrates the ability to help integrate new members into the team.

• Seeks guidance in obtaining long-term developmental opportunities.

Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.

Level Working Knowledge:

• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.

• Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity.

• Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence.

• Employs leadership theories, such as contingency and transactional, and associated techniques.

• Manages own behaviors during interactions, such as feedback giving, to shape workplace events.

Key Communication Skills (Expert Level)

• Stakeholder Engagement – Builds trust and aligns diverse stakeholders through tailored and strategic communication.

• Clear Messaging – Delivers complex information in a concise, structured, and audience-appropriate manner.

• Conflict Resolution – Navigates disagreements diplomatically and drives consensus across teams.

• Influence & Negotiation – Persuades and negotiates effectively to balance priorities and secure commitments.

• Presentation & Reporting – Communicates project status, risks, and insights confidently using data-driven storytelling.

This position requires the candidate to work a 5-day-a-week schedule in the office.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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