Description
The Personal Assistant ensures the professional and smooth operation of the hotel executive office and represents the General Manager, the hotel and Kempinski at all times.
Key Responsibilities
- Ensure smooth operations within the executive department.
- Daily organisation of all incoming mail, calls and tracing file.
- Strong support to the General Manager with all office administration.
- Project organisation with guidance by the General Manager.
- Plan internal events and meetings.
- Evaluate guest questionnaires / supervise Customer Satisfaction Tool.
- Act as an internal mediator between departments.
- Co-ordinate public relation issues and sales transactions.
- Plan and execute mailings.
- Complaint handling.
- Prepare and coordinate VIP arrivals etc.
- Communicate hotel philosophy and represent the hotel internally and externally.
- Organise travel arrangements for the General Manager.
- Participate in meetings, prepare meeting minutes.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Job Requirements
Ability to work and communicate in a multinational environment:
Chinese Native speaker
English – excellent oral and written skills
To fill this position the candidate must have:
Information management
International etiquette
Team building skills
Planning/organisation skills
Problem solving skills
Adaptability
Flexibility, initiative
Results oriented
Pro-active hospitality skills including guest service skills
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About Kempinski Hotel Xiongan
Dare to dream in Xiongan New Area, a sustainable city where innovative businesses turn ideas into reality. At its heart, Xiongan Kempinski Hotel & Residences introduces the art of hospitality to a neighbourhood where work and life find balance.
Make yourself at home in the 403 gorgeous guestrooms or plan a longer stay in one of the 121 upper-floor residences, which look out across the futuristic cityscape. Expansive spa and wellness facilities welcome travellers into a world of wellbeing, where busy minds and tired bodies find peace and calm.
Delve into China’s culinary heritage in our Chinese restaurant, where regional recipes come together in a marriage of flavours. Signature Kempinski touches abound in the Lobby Bar, beer hall and Kempinski Deli, while the state-of-the-art ballroom sets the scene for unforgettable celebrations and events.
With seamless connections to downtown Beijing and Daxing International Airport by high-speed rail and world-class shopping on the doorstep, Xiongan New Area is an oasis of opportunity.
About Corporate Offices
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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