职位目标:
在公司政策和要求下,负责协调和管理全国范围内重点客户群的各项业务活动,确保RCRM会员项目的顺利推进,推动各品牌的动销活动,并高效承接客户的OTO(线上到线下)活动。同时负责大客户总部与各分部活动的协调,确保各项活动的有效实施,提升客户满意度和销售业绩。
主要工作职责:
制定并优化RCRM会员项目:
制定并优化全国重点客户群的RCRM会员项目方案,确保项目的高效实施,并根据市场需求和客户反馈进行必要调整,以提升会员满意度和项目效果。 推动各品牌动销活动:
组织和推动各品牌的动销活动,与品牌方密切协作,制定详细的活动计划,并确保活动的顺利执行,实现销售目标和市场覆盖率的提升。 承接并执行客户OTO活动:
负责承接客户的OTO(线上到线下)活动,协调内部资源和外部合作方,确保活动的高效实施并满足客户需求,提高客户参与度和活动效果。 协调大客户总部与分部的活动:
协调大客户总部与各分部之间的活动安排,确保活动内容和目标的一致性,及时传递信息并解决各类问题,提高整体活动的执行效率和效果。 监控和分析项目进展:
监控各类项目的进展情况,定期收集客户反馈,进行数据分析,识别潜在问题并提出改进建议,确保项目按计划推进并达到预期目标。 跨部门协作与资源整合:
与公司内部的各相关部门(如市场、销售、财务等)进行高效协作,整合资源,推动公司政策和策略的实施,提升整体运营效率。 报告和汇报:
编制并提交相关项目的报告,定期向销售总监汇报项目进展、客户反馈及市场动态,确保高层管理人员及时了解项目情况并做出决策。
制定并优化全国重点客户群的RCRM会员项目方案,确保项目的高效实施,并根据市场需求和客户反馈进行必要调整,以提升会员满意度和项目效果。 推动各品牌动销活动:
组织和推动各品牌的动销活动,与品牌方密切协作,制定详细的活动计划,并确保活动的顺利执行,实现销售目标和市场覆盖率的提升。 承接并执行客户OTO活动:
负责承接客户的OTO(线上到线下)活动,协调内部资源和外部合作方,确保活动的高效实施并满足客户需求,提高客户参与度和活动效果。 协调大客户总部与分部的活动:
协调大客户总部与各分部之间的活动安排,确保活动内容和目标的一致性,及时传递信息并解决各类问题,提高整体活动的执行效率和效果。 监控和分析项目进展:
监控各类项目的进展情况,定期收集客户反馈,进行数据分析,识别潜在问题并提出改进建议,确保项目按计划推进并达到预期目标。 跨部门协作与资源整合:
与公司内部的各相关部门(如市场、销售、财务等)进行高效协作,整合资源,推动公司政策和策略的实施,提升整体运营效率。 报告和汇报:
编制并提交相关项目的报告,定期向销售总监汇报项目进展、客户反馈及市场动态,确保高层管理人员及时了解项目情况并做出决策。
任职条件:
- 本科及以上学历
- 2年以上销售或客户管理经验,有外资企业或大型企业经验者优先
- 了解商业和零售操作的相关法律法规,具备品牌活动管理经验
- 良好的沟通和协调能力
- 良好的数据分析能力
- 英语听说读写流利
- 熟练使用Office操作系统,特别是Excel
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www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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The Haleon recruitment team will only contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
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