Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Financial Services Specialist - MPF RETIREMENT BENEFIT(CONT).
Principal responsibilities
Continuously provide high quality Hong Kong MPF / Provident Fund administrative services to achieve maximum client satisfaction within the specific scope defined by the PLA.
Acquire updated program, workflow and product knowledge and apply it independently to daily work.
Process internal and external client requests and ensure they meet internal service standards and external compliance requirements.
Identify and report common or infrequent fraud/error/irregular transactions and may make follow-up recommendations beyond their authority.
Build positive relationships with peers, participate in team meetings/events, and promote teamwork.
What you will need to succeed in the role:
College degree or above.
Basic knowledge of MS Office applications.
Have good English reading and writing skills.
Able to arrange multiple daily tasks reasonably, deal with various problems in time and ensure accuracy.
Flexibility in shift work.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
