Events Sales Manager/Assistant Events Sales Manager 宴会销售经理/宴会销售副经理

Mandarin Oriental, Guangzhou is looking for an Events Sales Manager/Assistant Events Sales Manager to join our Sales & Marketing team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Based within the Sales & Marketing in Guangzhou, the Events Sales Manager/Assistant Events Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals. The Events Sales Manager/Assistant Events Sales Manager reports to the Event Sales Manager.

As Events Sales Manager/Assistant Events Sales Manager, you will responsible for the following duties:

• Assist in the establishment of catering sales administration, client history and tracing system within the Sales & Marketing
• Assist in the establishment and enforcement of catering sales proposals and communication standards
• Establish a rolling strategic three months sales action plan for the approval of the Director of Event & MICE prior to its implementation
• Conduct regular sales activities to professional conference organizers, corporate meeting planners and relevant associations
• Conduct site inspections for and entertain existing or prospective meeting and conference influences, decision-makers and end users.
• Issue BEO and coordinate closely with and provide detailed information to the banquet operations in order to enable the operations to "look after" the client effectively while the event is in-house.
• Issue group resume and coordinate closely with other operating department (i.e. front office, housekeeping etc.) in order to enable the operations to “look after” the guests effectively while the group is in-house.
• Remain updated on catering menus, set-ups, services, capacities and product knowledge.Share leads and assist catering sales where appropriate.
• Update Delphi Sales & Catering account and contact profiles.
• Attend and participate in sales and business development meetings.
• Submit sales production and lost business reports. Provide feedback on relevant trends, competitor pricing, creative concepts and any other information that will contribute toward the achievement of by your department head.
• Perform any tasks as assigned by the Management

As Events Sales Manager/Assistant Events Sales Manager, we expect from you:

• Degree or diploma holder, preferably in hotel management and with office administration experience.
• Working experience in hotel industry is an advantage.
• Possess energy and take great pride in serving customers.
• Ability to communicate and interact in English, Cantonese and Mandarin with guests, colleagues, and management in a professional manner.
• Well-developed customer service, interpersonal and presentation skills.

Our Commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Competitive Benefits Package.

We’re Fans. Are you?

广州文华东方酒店现诚聘宴会销售经理/宴会销售副经理加入市场销售部团队。

你是否渴望成就卓越？是否期望与团队协作取得成功，彰显诚信与尊重，并肩负责任？是否秉持不断成长的信念？我们诚邀你一同不懈追求，卓尔不凡。

文华东方是一家屡获殊荣的酒店集团，拥有及管理全球享负盛名的酒店、度假酒店及酒店管理式住宅，遍布全球最受欢迎的目的地，并拥有强大的发展前景。文华东方酒店集团为宾客提供融合东方魅力的21世纪奢华体验，凭借打造全球多个备受瞩目的项目而日益受到广泛认可。最为人称道的是，文华东方酒店集团致力于打造丰盈时光的体验，将平凡转变为卓越，将宾客转化为粉丝。

广州文华东方酒店位于广州市天河中央商务区核心地段，由季裕棠设计师事务所设计，提供广州城中宽敞的客房体验。酒店的米其林二星粤菜餐厅江-由辉师傅主理、文华饼店和The Loft酒吧为宾客提供了丰富的餐饮选择。蝉联福布斯旅游指南五星水疗奖的水疗中心环境典雅舒适，是这座喧嚣都市中沉思遐想和探索发现的世外桃源。

关于职位

该职位位于广州文华东方酒店市场销售部，宴会销售经理/宴会销售副经理负责协调宴会开展，以及宴会客户的开发和维护，协助宴会销售总监，完成相应的销售目标。宴会销售经理/宴会销售副经理向宴会销售经理汇报。

作为宴会销售经理/宴会销售副经理，你将负责以下职责：

• 协助制定宴会销售的行政工作，客户档案和追踪系统
• 协助制定和执行宴会销售部的各种标准格式文档
• 每月制定后三个月的销售计划，在得到销售及会议服务总监的批示后方可实行
• 负责对商务客户、使馆和商会，以及经常与本酒店合作或有意与本酒店合作的客户，进行日常销售的拜访工作
• 定期向会议公司的主办者，各公司签约的公关公司和各有关协会做销售拜访工作。负责向有意与本酒店合作或一些宴会活动的决策者介绍酒店的设施并进行实地考察
• 发放宴会单和宴会服务部紧密合作，把已经确认的最详细的活动细节传达给宴会服务部，并在会议期间负责监督和协调各部门的工作以保证活动的正常进行
• 发放客人团队信息，并在会议期间紧密协调各营运部门（如前厅部、客房部等）的工作以保证活动的正常进行
• 定期更新和审查宴会的菜单、摆台、服务、容量和产品知识
• 及时准确的将活动信息传达给相关的客房销售
• 及时更新销售部资料库内的公司和联系人的信息
• 参与出席销售部的客户开发会议
• 提交销售报表和丢失生意的报表，提供反馈意见和总结，各竞争酒店的报价，并向部门经理提供有建设性的创意和意见
• 执行任何管理层委托的工作

作为宴会销售经理/宴会销售副经理，我们期望你具备以下能力：

• 大专以上学历，酒店管理专业、具备行政工作经验者优先。
• 有酒店行业从业经验者优先。
• 精力充沛且有很强的服务意识。
• 能以专业的沟通和互动的方式与客户、同事及领导用普通话、英文沟通。
• 具备良好的客户服务、人际交往及个人展示的技巧。

我们对你的承诺

学习与发展：你的成功就是我们的成功。我们为你量身定制专属的学习与发展计划，助力你在职业生涯的各个阶段持续成长。

Mostay酒店入住福利：努力工作的同时，也需要适时放松。作为#MOfamily文华东方酒店集团的一员，无论你身在何处，都可以选择入住我们集团的酒店。MOstay福利为你及你的亲友提供酒店免费住宿和优惠房价。

员工健康：平衡工作与生活至关重要。我们关注你的身心健康，并在全球范围内为所有员工提供多种健康福利和康养体验。

退休计划：你的付出，我们定当回报。我们根据你的服务年限和职位，提供不同的退休计划。

极具竞争力的福利待遇。

We’re Fans. Are you?