Education Consultant, Adult Language Travel
Location: EF Education First Beijing Office 17F, WWT Center, N6, Jianguomen Outer Street, Chaoyang, Beijing
About the Role
As an Education Consultant, Adult Language Travel, your main responsibility is to drive enrolments to EF's overseas language travel programs available in 10 different languages and 50+ destinations globally (for students aged 16+ and adults of all-age). Apart from language focused classes, students can also choose from 40+ special interest elective classes to brush up their industry-specific skills and expand their competitive edges. You will ensure students and parents' satisfaction during their entire customer journey. You will also be taking the lead to groom and manage seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year.
EF's Education Consultant is a crucial role to the business and has a clear career path of potentially becoming the head of a product line, country management, and regional management leaders in Asia and across the globe.
As an Education Consultant, Adult Language Travel, your main responsibility is to drive enrolments to EF's overseas language travel programs available in 10 different languages and 50+ destinations globally (for students aged 16+ and adults of all-age). Apart from language focused classes, students can also choose from 40+ special interest elective classes to brush up their industry-specific skills and expand their competitive edges. You will ensure students and parents' satisfaction during their entire customer journey. You will also be taking the lead to groom and manage seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year.
EF's Education Consultant is a crucial role to the business and has a clear career path of potentially becoming the head of a product line, country management, and regional management leaders in Asia and across the globe.
Your responsibilities
- Hit admissions or enrolment targets through telephone and face-to-face consultative selling and quality CRM effort with students, parents, universities and organizations.
- Meet daily KPIs including number of calls, appointments, and consultations
- Provide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction
- Liaise with EF overseas academic and production teams to ensure we deliver our promises and solve students' problems in a professional and timely manner.
- Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities
- Manage student admins from start to end including pre- and post-departure customer service (e.g., flights, accommodation, visa, student documents, invoices, tuition payments)
- Handle after-hours student cases in case of emergency
Requirements
- A bachelor’s degree in any discipline
- 3 to 5 years of work experience in sales or business development preferred.
- Fluent in Mandarin and English.
- Previous international exposure an advantage (e.g., exchange, overseas work/studying experience, outbound escorts, etc.)
- Previous experience in travel-related or education industries a bonus but not essential (e.g., study abroad agencies, tourism, school admissions, etc.)
- Passion for study abroad products, travel products, languages and cultural exchange
- Customer oriented and result driven. Proactive and able to work independently
- Positive, entrepreneurial, and a good team player with excellent communication skills
- Weekend shifts and offsite work may be required
What do we offer?
- 5-day work week
- A comprehensive travel, and medical insurance.
- An international, dynamic, non-hierarchical, and friendly work environment.
- Fixed salary + performance-based incentives and year-end bonus.
- Travel opportunities to visit our schools and offices in 50 countries for training purposes.
- Clear career path to senior management roles and personal development opportunities
If you recognize yourself in the above and if you are eager to work for a fast-growing multinational company, we want to hear from you! Applicants who do not receive an invitation to an interview within 4 weeks can consider their applications unsuccessful.
About EF Education First
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more. Learn more athttps://www.ef.com. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.All positions are subject to a criminal background and and/or reference checks, as applicable
职位名称：高薪招聘-课程顾问-海外游学留学
经验与学历：3-5年·本科
职位描述：资深销售、发展快，年假多，国外游，公司氛围好，地理位置好等
坐标：北京
工作职责：
1. 通过以电话、微信、电子邮件和面对面交流的方式，直接与客户联系，推荐并销售海外游学的语言课程和游学项目
2.参与线下或线上的项目宣讲活动，不限于销售演示或者展会
3.为我们的学员提供一站式售前和售后的服务
岗位要求：
1.本科及本科以上学历，2年以上工作经历，普通话及英语流利，
2.有2年以上销售经验，且业绩突出
3.学习能力强，喜欢接受挑战，并不断突破自己
4.积极的工作态度，灵活的应变能力及自我管理的自律能力
您将会有的收获：
1. 介绍/建议/支持我们的学生(和家长)，并管理我们项目的整个销售周期
2. 在一个像初创公司一样年轻、充满活力的氛围中工作
3. 学习使用销售技巧，成为海外游学留学项目专家
坐标：北京
工作职责：
1. 通过以电话、微信、电子邮件和面对面交流的方式，直接与客户联系，推荐并销售海外游学的语言课程和游学项目
2.参与线下或线上的项目宣讲活动，不限于销售演示或者展会
3.为我们的学员提供一站式售前和售后的服务
岗位要求：
1.本科及本科以上学历，2年以上工作经历，普通话及英语流利，
2.有2年以上销售经验，且业绩突出
3.学习能力强，喜欢接受挑战，并不断突破自己
4.积极的工作态度，灵活的应变能力及自我管理的自律能力
您将会有的收获：
1. 介绍/建议/支持我们的学生(和家长)，并管理我们项目的整个销售周期
2. 在一个像初创公司一样年轻、充满活力的氛围中工作
3. 学习使用销售技巧，成为海外游学留学项目专家
工作地址：
北京朝阳区华熙国际中心C座9层
我们是谁？
EF教育集团，1965年诞生于北欧国家瑞典。
我们不仅提供国内的成人及少儿英语培训，还在全球的20多个国家有50多个海外校区，而你将要工作的BU就是EF历史最悠久的产品线——EF海外游学留学。
EF海外游学留学，在全球20+国家50+城市，提供10余种语言的学习及文化体验。
其项目包含了青少年海外冬夏令营，大学生海外实习、海外雅思托福备考，职场白领短期海外游学，学年制语言课程（间隔年），本科、硕士、MBA预科课程，以及为公司高管量身定制的海外高级管理课程。
EF教育集团，1965年诞生于北欧国家瑞典。
我们不仅提供国内的成人及少儿英语培训，还在全球的20多个国家有50多个海外校区，而你将要工作的BU就是EF历史最悠久的产品线——EF海外游学留学。
EF海外游学留学，在全球20+国家50+城市，提供10余种语言的学习及文化体验。
其项目包含了青少年海外冬夏令营，大学生海外实习、海外雅思托福备考，职场白领短期海外游学，学年制语言课程（间隔年），本科、硕士、MBA预科课程，以及为公司高管量身定制的海外高级管理课程。
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