Make your mark for patients
We are looking for a DT Lead Commercial and Site Solutions China to join us, based in our office in Shanghai, China
About the role
The geographical scope includes all China-based sites (e.g., Shanghai, Beijing), working closely with Commercial teams, other local stakeholders, and global IT stakeholders.
What you’ll do
Commercial, Digital and Local Solutions
- Lead the implementation and operations of digital solutions for Commercial teams in China, including D&A, CRM, omnichannel platforms, and local solutions
- Translate business requirements into IT solutions in collaboration with local and global stakeholders
- Partner with local commercial function stakeholders to fulfill local business needs – Immunology, Rare Disease, Channel management etc.
- Oversee local digital solutions – WeChat, WeCom, Tencent, Azure and other local unique solutions
Project & Vendor Management
- Plan, execute, and monitor IT projects, managing risks and stakeholder expectations
- Oversee vendor contracts and performance, ensuring service quality and cost optimization
Security & Compliance
- Enforce UCB’s IT security policies and ensure compliance with cybersecurity and privacy laws
- Promote adherence to TSSC principles (Trustworthiness, Security, Safety, Compliance) across all digital initiatives
- Support IT audits, risk assessments, and remediation activities, ensuring readiness and proactive risk mitigation
Site IT Solutions
- Support IT Infra team for IT infrastructure and service desk services China sites
Interested? For this role we’re looking for the following education, experience and skills
- 7+ years of experience in IT projects and operation management, preferably in China.
- Proven experience in Commercial IT (Analytics, CRM, Omnichannel) implementation and support.
- Good understanding for Pharma business in China
- Strong collaboration skills in a matrixed, global organization.
- Demonstrated ability in vendor management, budgeting, and cost control.
- Solid understanding of IT security and compliance practices, Local Cyber and Privacy security requirements.
- Language: Business-level English and Chinese
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
