Role: Director of General Counseling
Location: Chengdu, China
Job type: Fixed Term- 3 years contract
Working arrangement: Full time from office
Why QS?
At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.
It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.
At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.
We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.
The Role:
The Director of Counseling & New Business (QS Teli) will be responsible for managing key partnerships for the QS Teli business in China with leads channels and the counseling sales activities. The typical leads channels include international schools, language training institutions, financial institutions, etc. Based in Chengdu, this role is central to driving the company’s growth by increasing market presence, executing effective business development strategies, and enhancing sales conversion from leads to client contracts. The Director of General Counseling (QS Teli) will be expected to manage the full lifecycle of business development and sales activities, from identifying opportunities to closing deals and maintaining long-term partnerships.
About QS Teli
QS Teli, a subsidiary company of QS in China, specializes in providing customized study abroad planning and application counselling services for Chinese students pursuing international education. Leveraging extensive knowledge and experience, the QS Teli counselling team assists hundreds of students from international schools and universities annually. We offer end-to-end support, including academic planning, internship and research recommendations, application essay guidance, and visa assistance, through to securing admissions into prestigious undergraduate, master’s, or doctoral programs. Over the past several years, we have successfully guided students to gain admission to top global institutions, including Oxbridge (UK), Ivy League universities (US), and leading universities in Hong Kong and Singapore.
Beyond study-abroad counselling, we are closely engaged in building and managing articulation programs for local Chinese universities. These initiatives create seamless pathways for our local partner institutions’ students to access high-quality undergraduate and postgraduate study opportunities worldwide.
Role responsibilities:
- Channel Development & Maintenance:
Identify and build relationships with key partner channels (international schools, language training institutions, financial institutions, etc.) Establish new partnerships to expand the company’s market reach and influence.
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Partnership Management & Business Operations:
Maintain ongoing partnerships with key channel partners, ensuring smooth collaboration and progress in partnership projects. Develop and execute strategic plans to drive successful outcomes.
- Sales Management and Leads Conversion
Manage the sales team aiming to achieve the company business goals. Review leads follow-up activities and sales conversion on a regular basis and ensure rapid and quality responses to inquiries from potential clients.
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Post Sales Service Management:
Oversee the case manager’s service delivery, managing the counselling team's performance to expected targets and business outcomes, achieving high quality service level and low client complaint rate. Ensure close cooperation between the sales team and the case manager team
Key skills and experience:
- We welcome candidates with a bachelor’s degree or higher, with international academic experience considered a strong asset. Proficiency in English is required (minimum IELTS 6.5 or equivalent). We’re looking for individuals with a strategic mindset, a sound understanding of the international education sector and proven experience in business development and management.
- Relevant experience in business development, marketing, and sales is essential. Prior experience in the international education sector or in similar roles involving business development and sales management would be an advantage.
Core Competencies:
- Strong communication and interpersonal skills, with the ability to work across teams and build relationships with diverse stakeholders.
- Strong business negotiation skills and the ability to think strategically to identify market opportunities.
- Ability to analyze and react to market trends, competitor activities, and customer feedback.
- Ability to manage multiple priorities, and work collaboratively across different divisions of the company
- Excellent team management skills and a proactive, positive attitude.
Personal Attributes:
- Strong organizational and time management skills.
- Strategic thinking and innovative mindset
- Proactive problem-solving skills.
- Passionate about personal and professional growth in the education sector
So, who are we and what do we do?
QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.
We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.
Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.
Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.
With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?
We take investing in our people very seriously.
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- A focus on welfare which is led by our global wellness team, with mental health first aiders globally
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
Like what you’ve heard? Great, apply now!
As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.
Equal opportunities
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
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