Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of customer-facing experience, managing customer development programs.
- Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
- Experience with digital development using cloud technologies and managing initiatives across engineering, sales, support, and services.
Preferred qualifications:
- Master's degree in management, technical or engineering field. Excellent communication, presentation, problem solving, conflict resolution and program management skills.
- Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments/roadmaps.
- Experience with enterprise technology buying and evaluation processes.
- Experience working with or leading digital native organizations in a technical domain with experience in the e-commerce industry.
- Knowledge of technology solutions, with the ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
- Ability to deliver results, work cross-functionally, engage/influence audiences, and identify expansion engagements.
About the job
As part of an entrepreneurial team in this growing business, you will play a role in building trusted relationships with customers, uncovering their business needs and translating them into solutions to achieve their goals. In this role, you will lead cross-functional teams of experts to help customers design, plan, implement, and govern enterprise cloud strategies. You will facilitate the conversation and direct the execution of the Business Development team by combining both technical and business insight. You will partner with product engineering to articulate the true total value of each technical solution and the overall business partnership with Google Cloud.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Drive adoption of Google Cloud at organizations and build/maintain relationships with Architects and C-level stakeholders to understand customer’s business and develop strategic roadmaps.
- Partner with customers, account teams, partners and executives to drive success by identifying customer priorities and technical objections, and design strategies to deliver business value and resolve blockers.
- Manage the portfolio of initiatives and projects across all business stages to ensure success completion exceeding customer and internal stakeholder expectations.
- Work closely with our global team product engineering and support organization to determine product roadmap and quickly resolve customer challenges.
