CIB Operations - Documentation Management Analyst - Record Management

Job Responsibilities

• Monitor the incoming requests and queries relating to onshore Markets Client Authorization Documents.
• Validate the document based on Firm’s guidelines, such as signature verification and client call back.
• Review existing document available that can be leveraged to support the validation, including reference to public available information platform to confirm the authorized signers where applicable.
• Index document into approved Firm’s repositories according to SOP to ensure the accuracy of metadata tagging.
• Understand documentation processes in details and actively challenge status quo.
• Record and track the status of each case including but not limited to special approval according to approval matrix, reporting and escalating to service recipient and other internal stakeholders.
• General understanding of and execute internal Documentation Management Procedural guidelines, Records Management Policies (as well as related internal procedures and standards) in accordance with local and global principles.
• Work with data owners on physical documents handling to ensure executed client documents are classified and stored accordingly while maintaining a centralized documents inventory.
• Implementation of maintenance, storage, retention, retrieval and destruction of records and documents.
• Prepare MIS report as required by consolidating various data source according to pre-defined report logic.
• Identify and communicate business partner requirements and escalate outstanding issues in a timely manner.
• Ensure Standard Operating Procedures are updated reflecting the latest process.
• Design, monitor, review and develop efficient client documents life-cycle management, systems and workflow by working closely with multiple functions and teams for thorough identification of documentation related responsibilities.
• Provide operational support to supply audit / compliance / regulator with query handling, documentation, analysis as required.
• Previous experiences related to or a deep understanding of local regulations/legal guideline on client documents life cycle management requirement would be an advantage, but not mandatory.
Drive the implementation and execution of global DDS mandates and objectives.

Required qualifications, capabilities, and skills

• Degree or Diploma Holder
• Strong verbal and written communication skills and a good command of spoken and written English. Mandarin, additional language proficiencies an advantage.
• Strong computer skills using MS Office, notably, Excel, Sharepoint (Data Management skills an advantage)
• Detail-orientated. Acting in accurate, meticulous and time-conscious manner.
• Ability to multi-task, identify priorities, work independently and excellent execution mentality
• Must be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary

Preferred qualifications, capabilities, and skills

• Possess sense of urgency, ownership, excellent analytical and problem-solving skills, ability to synthesize large amounts of information and propose recommendations
• Knowledge/skills of machine learning/data science theory, techniques and tools an advantage
• Keep abreast of regulatory reforms in derivatives markets and capital markets