CIB Operations - Documentation Management Analyst - Record Management

Job Responsibilities

• Monitor the incoming requests and queries relating to onshore Markets Client Authorization Documents.
• Validate the document based on Firm’s guidelines, such as signature verification and client call back.
• Review existing document available that can be leveraged to support the validation, including reference to public available information platform to confirm the authorized signers where applicable.
• Index document into approved Firm’s repositories according to SOP to ensure the accuracy of metadata tagging.
• Understand documentation processes in details and actively challenge status quo.
• Record and track the status of each case including but not limited to special approval according to approval matrix, reporting and escalating to service recipient and other internal stakeholders.
• General understanding of and execute internal Documentation Management Procedural guidelines, Records Management Policies (as well as related internal procedures and standards) in accordance with local and global principles.
• Work with data owners on physical documents handling to ensure executed client documents are classified and stored accordingly while maintaining a centralized documents inventory.
• Implementation of maintenance, storage, retention, retrieval and destruction of records and documents.
• Prepare MIS report as required by consolidating various data source according to pre-defined report logic.
• Identify and communicate business partner requirements and escalate outstanding issues in a timely manner.
• Ensure Standard Operating Procedures are updated reflecting the latest process.
• Design, monitor, review and develop efficient client documents life-cycle management, systems and workflow by working closely with multiple functions and teams for thorough identification of documentation related responsibilities.
• Provide operational support to supply audit / compliance / regulator with query handling, documentation, analysis as required.
• Previous experiences related to or a deep understanding of local regulations/legal guideline on client documents life cycle management requirement would be an advantage, but not mandatory.
• Drive the implementation and execution of global DDS mandates and objectives.

Required qualifications, capabilities, and skills

• Degree or Diploma Holder
• Strong verbal and written communication skills and a good command of spoken and written English. Mandarin, additional language proficiencies an advantage.
• Strong computer skills using MS Office, notably, Excel, Sharepoint (Data Management skills an advantage)
• Detail-orientated. Acting in accurate, meticulous and time-conscious manner.
• Ability to multi-task, identify priorities, work independently and excellent execution mentality
• Must be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary

Preferred qualifications, capabilities, and skills

• Possess sense of urgency, ownership, excellent analytical and problem-solving skills, ability to synthesize large amounts of information and propose recommendations
• Knowledge/skills of machine learning/data science theory, techniques and tools an advantage
• Keep abreast of regulatory reforms in derivatives markets and capital markets