Associate Quality Manager

Job Title: Associate Quality Manager, Hohhot

City, Country: Hohhot, China

Your key responsibilities

• Define and maintain the Company Quality policy and procedures to assure all products and processes meet the defined specifications and standards, and are meeting the customer requirements, as well as legal, regulatory and corporate requirements.
• Assure that all company activities are fully compliant with the applicable standards and practices: ISO 9000/14000/22000, kosher, halal, HACCP, ICH Q7A, (Chinese) GMP and others. Ensure awareness and understanding of these standards by all employees, including management. Act as the Quality Management Representative as defined in ISO and GMP.
• Manage, develop, coach and motivate subordinates to voluntary contribute to departmental and company goals, appraising each subordinate in a timely manner concerning their contribution and providing a positive, psychological work environment to ensure greater individual productivity and operating efficiency.
• Maintain close contact with customers, in coordination with marketing and other functions, and be responsible for managing customer complaints quickly and efficiently. Manage customer audits and ensure identified gaps are promptly resolved.
• Maintain close contact with relevant quality authorities in order to be well informed of any changes or developments which may impact the compliance status of the company and inform relevant people on site. As well as to promote the quality image of the company and the adoption of internal standards and methods into the national standards.
• Make sure QA perform regular internal audits to verify the conformance of actual practices to the defined procedures, identify potential for further improvement and ensure the continued effectiveness and suitability of the Quality Management System.
• Manage and monitor a system to ensure identified corrective actions are documented, are implemented and are effective (Plan-Do-Check-Act feedback loop).
• Ensure that all changes which have a potential impact on regulatory status or customer satisfaction are adequately managed in line with the “Management of Change” procedures.
• Maintain close contact and coordinate with all relevant internal parties to ensure quality issues are discussed and resolved : Production, Maintenance, , Marketing & Sales, Logistics, Purchasing, and that for all levels and organisational units.
• Contribute to the establishment of the manufacturing plan and to the implementation of the actions within responsibility.
• Responsible for adequate and complete reporting on all quality issues to General Manager and Headquarters where required.
• Ensure compliance with all SHE & Q requirements and regulatory directives applicable in the QA department.
• Conducting Inspections and Tests: as QC people to ensure they perform inspections and tests on materials, equipment, and products and ensure they meet quality specifications.  

We offer:

• Join a highly socially and environmentally responsible company
• Work in a global and intercultural environment
• The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry
• Creative mindset to inspire our customers and consumers worldwide
• Leadership, learning, training and development plans
• Competitive base salary, variable compensation plans and an enviable set of benefits.

You bring

• Bachelor degree or equivalent in chemistry, pharmaceutics, biology，food or related fields.
• Notions of ISO and (international) GMP standards.
• Good knowledge of Chinese regulatory environment for food/food additivities.
• Minimum 5 years management experience in a QA, QC or Regulatory Affairs position within a food/pharma manufacturer or trader.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage  the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.  

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. 

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.