Within the Corporate Investment Bank, the WKO Banking Middle Office (WKO MO) plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets. The WKO MO team operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.
The WKO MO Vice President will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. The VP will be required to oversee the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform.
Job Responsibilities
- Manage for new business, renewals, and facilitate the KYC process end to end
- Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
- Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
- Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
- Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
- Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
- Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
- Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
- Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
- Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
- Strong team leader with ability to manage teams in different locations across the region.
Required qualifications, capabilities, and skills
- Minimum 8 years of experience in a KYC/ Controls / Compliance or Middle Office function within the financial services industry is mandatory
- A working knowledge of KYC/Compliance/AML procedures and knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.)
- Strong knowledge of KYC & Client onboarding
- Strong stakeholder management and communication skills with the ability to build trust with senior leaders
- Outstanding communication and influencing skills through all levels of the organization.
- Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
- Strong time management, organizational skills and the ability to manage staff remotely
- Bachelor’s degree or equivalent
- Fluency in English and Mandarin (both spoken and written)
Preferred qualifications, capabilities, and skills
- At least 2 years of people management/ team lead experience is highly preferred
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.