Overview
The Technical Services Manager is responsible and accountable for providing research, technical support and sales assistance, to assigned current and potential and internal customers. Must represent Kemin in a professional and knowledgeable manner that provides assurance to our customers of our capabilities.
Responsibilities
Identifying customer opportunities and resolving customer/product technical problems.
Customer business development, new product evaluation and testing, current product line extension development.
Developing experimental protocols, initiate tests with customers, and coordinate testing parameters.
Maintaining large trial documentation on all assigned trials.
Attending tradeshows, conferences, etc.
Writing technical literature
Technical training to the sales team
Qualifications
Master Degree in related aqua field
3-5 years of relevant experience.
Strong understanding of aqua industry.
Excellent people interaction skills provide exceptional customer service to internal and external customers.
Fluent in English, multilingual is a plus.
Strong analytical skills in applied research and commercial testing with experience in field research studies and product development trials.
Computer proficiency in Word, PowerPoint, and Excel applications is required.
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