Senior Supplier Quality Manager

Merck KGaA
Shanghai, 上海市
1天前

Work Your Magic with us!


Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.


Your Role:

  • Independently manage and engage in day-to-day interaction with suppliers to ensure on-time-delivery of goods and solving quality/production related issues.
  • Evaluation, monitoring, and quality improvement of external suppliers.
  • Cultivate and maintain positive, collaborative relationships with key suppliers in China based on trust, open communication, and mutual respect.
  • Act as the primary quality liaison between the company and its China-based suppliers, fostering a partnership approach to quality management. Cultivate and maintain positive, collaborative relationships with key suppliers in China based on trust, open communication, and mutual respect.
  • Work closely with cross functional teams including; Supply Chain, R&D, Procurement, and Trade Compliance to ensure product delivery and quality meets quality standards, customer and regulatory requirements.
  • Conduct regular on-site visits to supplier manufacturing facilities to monitor production processes, identify potential quality and manufacturing risks, and ensure compliance with quality plans.
  • Lead supplier assessments and conduct trend analysis to ensure robust process/product quality.
  • Lead and facilitate problem-solving activities with suppliers using methodologies like 8D, 5Why, and Ishikawa diagrams to implement effective corrective and preventive actions (CAPA).
  • Lead supplier quality improvement teams, manage supplier yield/data reporting, and ensure continuous improvement of quality and efficiency of external manufacturing operations.
  • Lead quality review meetings to ensure follow-up of issues and implementation of Corrective and Preventative actions.
  • Actively support the delivery of key site metrics (e.g. Complaint reduction)
  • Lead Engineering Change Requests for evaluation of changes to manufacturing specifications/drawing/procedures.
  • Provide technical assistance to address customer complaints and chronic supplier issues.
  • Perform supplier and internal audits for ISO 13485 and ISO 9001 and develop corresponding audit reports.
  • Develop qualification and validation documentation to support changes to existing products and/or processes.
  • Collaboration and development of Incoming Quality requirements and Statistical analysis of incoming and Supplier process data.
  • Drive continuous improvement initiatives to enhance performance, quality and efficiency of external suppliers.

Who You Are:

  • Bachelor’s or Master's degree in Chemical or Electrical Engineering degree
  • Candidate must have at least three (3) years of work experience in Quality Assurance or Quality Engineering and supplier management in biotechnology industry.
  • Practical knowledge of media/filters, chemicals, o-rings/gaskets, and injected molded components
  • Must have demonstrated ability to perform failure analysis of customer complaints; create, review, and approve Installation Qualifications (IQ), Operational Qualifications (OQ), Performance Qualifications (PQ), Master Validation Plans (MVP), and Product Validations (PV)
  • Must have demonstrated knowledge of current ISO and cGMP standards and lead audit experience for supplier and internal audit gained through at least three (3) years of work experience.
  • Experience with new product introduction and buy/resell processes is a plus
  • Experience managing chemical suppliers is a plus
  • Excellent oral and written communication skills, fluent in English and Mandarin
  • Excellent analytical, problem-solving and decision-making skills
  • Self-directed and self-motivated with excellent organizational skills with ability to prioritize and work effectively on multiple tasks with varying requirements and deadlines
  • Trackwise, SAP, ManGo, Veeva


What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!


Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

申请
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