About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Here are some of the EXCITING things you’ll get to do:
Working Smart, Challenge and be challenge, Positive impact to the team, Clear and clean at operations and proactive.
Accountabilities:
Essential Functions
- Coordinates with supplier to achieve 99% FPY and max output at day 1 of the mass production.
- Analyses the PSI’s Lot Rejection and Yield data to improve the Product Quality.
- Executes the factory line audits and recommends CARs for improvements.
- Executes the Product Failure Analysis and drives Corrective Actions.
- Recommends Product/material Reworks and Dispositions.
- Coordinates with suppliers to implements all the CARs generated from PSI, Customer returns, Life Tests, LA audits, Line Audits, Warranty Returns, Customer factory Audits and other Corrective Action Requests.
- Involves in NPD process and prepares the Quality Plans, EB Samples Audits and necessary documents needed in PRRA.
- Determines CTQ parameters, performs Process Capability Study and drives pFMEA to improve Product Quality.
- Participates in Project Management Meeting and ECN implementations together with engineering team.
- Participates in the Retailers’ Factory Assessment Audit and testing with suppliers.
- Facilitates a safe working environment for subordinates.
- Drives supplier continual improvement, regularly review supplier CIP, Kaizen and Lesson learn
- Executes the factory audits, independent audit, supplier maturity assessment to increase supplier overall quality management ability
Additional Responsibilities
- Facilitates, coordinates and leading the suppliers to improve product quality.
- Collaborate with suppliers and Shark internal departments to achieve 99% FPY and max output at day one of mass production
- Support quality manager to achieve the objective
- Works closely with Boston QA/testing team to implement the Product safety, Customer Returns and Customer Experiences initiatives in suppliers’ facility.
Attributes and Skills
- 99% FPY and max output achievement
- Customer return returns rate.
- PSI rejection rate
- CARs and Deviation in-time close rate
- IA score, Maturity assessment score, supplier scorecard
Hiring Requirements:
Experience:
- Bachelor’s Degree in quality management, electrical or mechanical engineering.
- 5+years experience in quality management related
- Be familiar with the functions of different quality gates, such as IQC, IPQC, FQC, EOL, PSI
- Experience of understanding basic quality tools and be able to utilize them to drive the problems resolved or improvement.
- Experience of understanding of quality standards, quality audit and quality improvement.
Functional Skills/Knowledge
- Excellent English, able to communicate in fluent English
- Ability to work independently.
- Demonstrates ownership and accountability of work; meets or beats deadlines and delivers quality results.
- Provides feedback for continuous improvement.
- Demonstrates accuracy, clarity, consistency and thoroughness of work.
- Guides others to the desired outcome through a logical sequence of discussions.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com