Sales Executive

Conservatorium Hotel
澳門
全职
1天前

Sales Executive

    JR-02482
    Sales, Marketing & Communications
    Full time
    Permanent
    Mandarin Oriental, Sanya

  • Sales Executive

    销售主任

    Mandarin Oriental, Sanya is looking for a Sales Executive to join our S&M team.

    三亚珊瑚湾文华东方酒店现招募销售主任加入市场销售部团队。

    Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

    你是一位具有工匠精神的大师吗?你是否有愿望加入我们团队,共同努力,一起成功?你是否能够展示诚信与尊重,勇担责任?您是否拥抱变化、接受成长型思维模式?我们诚邀您成为卓越的粉丝。

    Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

    文华东方酒店集团是屡获殊荣的酒店管理公司,在世界各地的显著地点拥有最奢华的酒店、度假村及住宅,并拥有强有力的开发拓展能力。文华东方酒店集团因成功打造全球最炙手可热的酒店而受到广泛认可,其传奇服务的灵感源自亚洲传统,同时代表着最前沿的奢华体验。

    MANDARIN ORIENTAL, SANYA

    三亚珊瑚湾文华东方酒店

    A hidden gem where nature is celebrated, and privacy is assured.

    一个融合自然美景与身心疗愈的隐奢世外桃源

    Mandarin Oriental, Sanya is the first venture of Mandarin Oriental Hotel Group in China, extending the Group’ luxury and lifestyle retreat concept designed for seasoned international travellers in search of tranquillity and the utmost in relaxation and luxury.

    The resort enjoys the tranquillity of a 1.2 km nationally protected coral bay and is spread out over 12 hectares of lush tropical bloom overlooking the warm, soothing waters of the South China Sea.

    三亚珊瑚湾文华东方酒店是文华东方酒店集团在中国大陆的首家酒店,在传递当代奢华及体现海南特色的同时,反映出集团东方色彩的传统,为国内宾客提供远离喧嚣的宁静和放松。

    酒店位于占地12万平方米的热带雨林中,独享1.2千米的珊瑚海滩。热带植物郁郁葱葱,俯瞰南中国温暖舒缓的海水。

    About the job

    The purpose and task of the position is to always keep in mind the needs of the customer and carry out the tasks of the marketing and sales department.

    The main responsibility is to achieve the room night target in the sales plan and the catering target in the banquet sales.

    职位目的与任务是时刻牢记客人的需要并贯彻执行市场销售部的任务。

    最主要的职责是为达到销售计划中房晚目标和宴会销售中的餐饮目标。

    As Sales Executive, you will be responsible for the following duties:

    作为销售主任,您需要承担以下职责:

  • Assist the Team in all tasks within Sales & Marketing
  • 协助团队有关于所有的市场销售的任务

  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • 拥护公司的经营理念及企业文化,通过每天的服务格言以确保客人的满意度从而实现我们的使命宣言

  • To ensure that Mandarin Oriental, Sanya’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
  • 执行三亚珊瑚湾文华东方的仪容仪表标准

  • To carry out annual appraisals and regular feedback on development on all colleagues using the Mandarin Oriental Hotel Group Performance and Development System PROFILE.
  • 通过文华东方酒店集团表现和发展系统给所有员工执行年度考核和定期的发展意见

  • Assist in the establishment and enforcement of group sales proposals and communication standards.
  • 协助制定会议报价并按照合格的标准与客人沟通

  • Conduct regular sales activities to business association, PCO, repeat and prospective clients.
  • 对企业,会展公司,回头客人/公司及潜在客户中进行定期销售活动

  • Conduct site inspections for and entertain existing or prospective banquet business decision-makers and end users.
  • 对活动决策者及最终用户进行酒店考察和宴请

  • Coordinate closely with and provide detailed information to the operations team to enable the operations to “look after” the client effectively while the group is in-house.
  • 与运营部门保持紧密配合,并提供详细的团队信息以保证执行部门可以有效的跟进在店团队。

  • Focus on forward selling and maximization of available space more than three months out to achieve high yield room business.
  • 专注于预售及三个月以上可卖房间/会议场地的利润最大化

  • Develop a strong repeat business base and constantly source for new business.
  • 建立稳定的忠诚客户基础并不断寻找新的客户

  • Share leads and assists with the Sales Department.
  • 共享团队信息并协助其他销售同事

  • Promptly pass leads on regional and / or international business to the respective RSOs.
  • 及时与区域销售/RSO共享团队信息

  • Ensure all accounts and contacts profiles are properly maintained in the Fidelio Delphi Sales & Catering and sales activities reports and tracing system are implemented on a timely manner.
  • 保证所有的公司信息/联系人资料/销售报告/跟进过程及时的录入Fidelio Delphi系统中

  • Attend and participate in sales and business development weddings.
  • 参加销售会议

  • Submit sales production and lost business reports.
  • 提交产量及丢失生意报告

  • Provide feedback on relevant trends, competitor pricing, creative concepts and any other information that will contribute toward the achievement of departmental financial and hotel objectives.
  • 提供与产量有关的市场趋势,竞争对手价格,创意概念和其他信息

  • Perform any other reasonable duties as required by the department head.
  • 执行销售总监分配的任务

    As Sales Executive, we expect from you:

    作为销售主任,我们需要您具备:

  • Strong interpersonal and problem-solving abilities.
  • 较强的人际交往能力及解决问题的能力

  • Excellent Hotel product knowledge.
  • 精通酒店产品知识

  • Highly responsible & reliable.
  • 高度的责任心和可靠性

  • Works well under pressure in a fast-paced environment.
  • 在快节奏的环境中,提升抗压能力

  • Ability to work cohesively as part of the team.
  • 团结协作

  • English language skills
  • 较好的英语语言技能

  • Developing others
  • 发展培养其他人员

  • Time Management
  • 时间管理

  • Timely Decision Making
  • 及时的决策

    Our commitment to you

    我们承诺给您

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • 学习与发展:您的成功即是酒店的成功。我们为您职业生涯的各个阶段精心设计独特的学习与发展计划,使您不断成长。

  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • 同事入住福利: 当您作为我们的同事努力工作时,休假是非常重要的。做为文华东方酒店大家庭的一员,无论您身处世界何处,都可以申请入住文华东方酒店。同事入住福利项目为您及您的家人提供免费住宿和员工价。

  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • 同事健康及福祉:找到工作与生活的平衡点非常重要。我们非常重视您的健康及福祉。我们为全球所有同事提供各种健康福利及保健计划。

    Local benefits

    本地福利

  • A competitive salary and benefits packages 具有竞争力的薪资及福利
  • Annual Leave and Public Holidays 带薪年假及公共假期
  • Social Insurances and Housing Fund 社会保险及公积金
  • Free accommodation and meals 免费的宿舍住宿及工作餐
  • We’re Fans. Are you?

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