Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a [Program Administrator] located in [Shanghai WGQ].
What a typical day looks like:
- Manage customer needs, maintain records of all customer requirements, coordinate with internal project teams to ensure specific implementation, and achieve customer satisfaction.
- Manage financial metrics for projects under assigned customers to maintain healthy levels, promptly improve and enhance financial performance, etc.
- Customer requirement entry, production coordination, logistics and shipping tracking.
- Product delivery performance management, handling customer complaints and return processing matters.
- Monitor and supervise the project execution process, promptly address issues during project operations to ensure smooth progress;
- Coordinate cross-departmental communication and team building during project operations;
- Review and archive project-related documents;
The experience we’re looking to add to our team:
- 2-3 years working experience of project management or CSR.
- Good communication and coordination skill
- Good English capability
What you’ll receive for the great work you provide:
- Social Insurance
- Life Insurance
- PTO
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email
accessibility@flex.com
and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).