Job Description Summary
All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. Includes hourly, nonexempt and exempt employees as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities
- Support LEAP-1A&1B ICA (Instruction of Continue Airworthiness) mature, review and update manual content based on engineering input, comparison analysis and fleet input
- Own product support engineer responsibly of LEAP-1A&1B engine externals hardware:
- Hardware continue improvement support, participate engineering and program review and provide technical input from field operation and other technical perspective
- Deliver ICA update for design changes
- Manage field issues, support root cause investigation, and develop management plan and customer technical communication
- Answer customer technical inquires.
- Lead/Support LEAP-1A &1B fleet reliability continue improvement, significant events and complicated fleet issues investigation.
- Lead/Support regional customer technical communication and EIS related product support, ensure customer EIS smooth and successful
- Prepare and present technical information and recommendations to internal and external customers
- Participate on cross-functional teams to address specific organizational technical initiatives
Required Qualifications
- Fluent in Mandarin and English
- Bachelor’s degree or plus in Engineering, Physics, Mathematics, or Computer Science from an accredited college or university
- 5 years of experience in engineering position
Desired Characteristics
- 3+ years of experience in aircraft engine hardware design, analysis, testing or integration is highly desirable
- Demonstrated ability to analyze and resolve problems
- Ability to plan, execute and document programs with process orientation approach
- Strong technical aptitude, including applicable engineering tools and systems
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Strong teamwork skills or experience in a teaming environment
- Ability to work independently, especially under tight deadlines
- Willingness to learn and adapt quickly