Job ID: 21729CN
Date posted: 20/07/2025
WHAT YOU'LL NEED TO HAVE- University degree (Logistics, Economics, Business Administration or related) or equivalent working experience in retail/home furnishing/supply chain/customer service.
- Very good computer skills and high proficiency in Microsoft Office
- Proven analytical and numeric skills and the ability to identify and address required actions
- Experience in problem-solving and process improvement
- Confident and clear communication in English both written and verbal
- Contributing to the planning and execution of Commercial activation, local, country, and global.
- Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast.
- Contributing to securing correct range management in the unit by proactively monitoring and taking needed actions.
- Contributing to securing correct stock accuracy in the unit by proactively monitoring and taking needed actions.
- Contributing to securing optimal Stock structure by proactively working to reduce Avoidable stock, resulting in healthy capacity utilization and low costs.
- taking a lead and overall responsibility for operational excellence, performance, and development of fulfilment units within the market
- striving for high performance at lowest possible cost and long-term profitability acting in a responsible way and thereby create great customer experience.
- secure development and well-being environment for our many co-workers in Unit Fulfilment.
- enabling preconditions, securing availability and efficient execution of the replenishment process and the customer order fulfilment processes in the fulfilment unit.
- continuous improvement and securing fulfilment of products through all sales channels with great lead times, availability and quality at the lowest possible costs that enable an affordable price and profitability.
YOUR RESPONSIBILITIES
ABOUT THIS WORK AREA
Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing in reality. To support IKEA in achieving business objectives, CFF acts as a fully integrated, process-oriented organisation with an end-to- end approach to develop our business and deliver results across functions together with our partners. We are focusing on providing seamless shopping experience with great quality in all touchpoints for the many people.
As part of Customer Fulfilment, the function of Unit Fulfilment will contribute to this objective by: