Director Platform Application Eng.
- Shanghai, China
- Engineering
- 69236
Job Description
WHAT YOU DO AT AMD CHANGES EVERYTHING
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.
AMD together we advance_
THE ROLE:
Join AMD China Datacenter GPU Platform Application Engineering team as an Application Engineering Director, leading a high-performing group of engineers supporting Data Center GPU customers in the Greater China market. In this customer-facing role, you will collaborate with external MDC, OEM/ODM and CSP partners, AI end users, internal development and validation teams, and many other cross-functional stakeholders to bring next-generation AI server platforms to market powered by AMD’s Instinct™ Accelerators, ensure the successful deployment in customer data centers, and support customer workloads performance turning, optimization and successful production.
THE PERSON:
Description of what type of person would be successful in the role and any characteristics needed. (typically soft skills).
KEY RESPONSIBILITIES:
- Team Leadership: Manage a team of Application Engineers engaged in validating AMD GPU products within China customers’ AI server platforms, supporting OEM/ODM factory operations, enabling customer datacenter deployments. Working with other geo leadership and other China leadership, strategize DC GPU China technical leadership growth and development, and continue to grow and build a highly performant PAE team in China.
- Issue Resolution: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure.
- Escalation Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction.
- Technical Guidance: Collaborate with OEM/ODM partners closely on AMD tools enablement and validation methodologies, driving China customer co-validation strategy.
- Manufacturing Enablement: Collaborate with OEM/ODM factory teams to develop manufacturing scripts and test programs that ensure reliability at scale.
- Datacenter Enablement & Deployment: Support MDC/CSP customer datacenter deployment and technical issue resolution.
- Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation.
- Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing PAE team in China.
- Strategic Representation: Lead and drive strategic planning and cross-functional initiatives.
PREFERRED EXPERIENCE:
- 15+ years in technical customer-facing roles such as Application Engineering, Technical Account Management, or Solutions Architecture.
- Demonstrated leadership experience managing engineering teams in data center or GPU-focused environments.
- Deep understanding of AMD GPU architecture, ROCm software stack, and performance optimization strategies.
- Proven experience supporting large-scale deployments in Cloud or HPC settings.
- Familiarity with customer engagement workflows including onboarding, triage, and escalation.
- Strong communication and stakeholder management skills across engineering, product, and executive teams.
- Experience in building, developing and growing highly performant engineering teams.
ACADEMIC CREDENTIALS:
- Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, or a related technical field.
LOCATION:
- Shanghai, China
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AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.